Messages are not received

Hi @jeanwinters,

Sorry for the trouble with that!

I’m sorry to hear that you’re having issues with email delivery.

To troubleshoot the issue, you can check your form notification settings using our tutorial.

If your notification settings are correct, the issue is likely due to configuration issues, and/or strict email spam prevention settings that are wrongly detecting the notification emails as spam.

To resolve email delivery issues like this, you can configure a SMTP plugin on your site so that emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.

I hope this helps ??

And if you’d like more help with this, please feel free to reach out in our support forum for WPForms Lite users.

Thanks!

Hi.
This plugin is a really good one, but there are some points incredibly hard to find.

– There is no one mention to Documentation on your WordPress plugin page.
– On your website, there is only a very little link at the bottom of page.
– There is very, very hard to find out a such essential matter like to which the hell email address are the messagges submitted to by default.

I think in giving us the whole stuff you missed up the most essential part.

• This reply was modified 4 years, 8 months ago by Daniel.

Hi @damen02,

Thank you for taking the time to share your thoughts!

In case it helps to share, you can check out this tutorial for details on how to set up form notifications.

And if you’d like more help with using WPForms Lite, please feel free to post in our WPForms Lite support forum.

Thanks!