Saving does not work

@vogtpl Please let us know what is the error you are seeing in your PHP Error Logs?

Hello Team,

I have the same issue. Just installed and used for the first time the plugin. It does not save changes. There is no error. Also UNDO doesn’t seem do work.

@rudid Please check your php error logs and let us know if you see any errors while saving?

I too have very recently downloaded and installed WP Paint and find the same issue of not saving.

When I press save it appears to immediately undo all the changes and then go through the process of saving, but the image info still shows the original date, so presumably fails to save.

No errors are shown in the error log.

I very recently updated php to v7.3, but have tried going back to v7.2 with the same result.

I am running v5.4 of WordPress

The package, apart from this issue, appears to be just what I was looking for so I hope we can get it working. If you need any further information to help please ask.

@robinhoodsbay @rudid @vogtpl Can you please check if your allow_url_include in php.ini is turned on. The plugin cannot save if allow_url_include is turned off. Please check the value of this setting in your PHP info.

• This reply was modified 4 years, 7 months ago by Dev.

Dear Dev,
I changed the php.ini but nevertheless the bug still exists. Sorry, then the plugin is not usable…
Kind Regards,
Markus

Do you work on a solution to fix this?

KR
Markus

@vogtpl Please provide specific error messages showing on your PHP error logs for us to get to the root cause of the issue.

@devadattas Hi Dev, I changed the php.ini. Still does not save the alterations. Does not prompt any error. Where can i look for the php error log.?

[26/Apr/2020:09:25:17 +0000] “POST /wp-admin/admin.php?page=wp-paint-edit-image&id=22266&_=5ea5536bc1f8a HTTP/1.1” 200 0 “https://www.mywebsite.com/wp-admin/admin.php?page=wp-paint-edit-image&id=22266&_=0.9104655588532862” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.122 Safari/537.36” “ipipip”

i have the same situation .unable to save the image . the image destroyed straight away when i press save.

after added this as well
allow_url_include = on

• This reply was modified 4 years, 7 months ago by kitkit85.

@kitkit85 @rudid Please post your php error logs here with respect to this issue. That would help us identify the issue better for your specific environment(s).

@devadattas Hi Dev, I checked the website error log. There is no error related to Wp paint.

I also have no errors…

@vogtpl @rudid @kitkit85 We have updated WP Paint to 0.4.2, please upgrade to this latest version. In-case in after upgrading to the new version you get the following error:

Sorry, invalid attachment

Please check your request_order setting in php.ini and it should be set to 'GP' as per the instructions here: https://stackoverflow.com/a/5701703/177526

A good way to debug it would be to check the following settings in php.ini and see if the changes reflect in phpinfo:

1. post_max_size > Should be at-least 2x size of the image being edited
2. upload_max_filesize > Should be at-least 2x size of the image being edited
3. allow_url_include = Should be On
4. request_order Should be set to 'GP'