• Resolved rajdomains

    (@rajdomains)


    Hello I am trying to install the site kit plugin in my website. RajDomains.com but I am getting the following error during the setup.

    The necessary verification token could not be found on your site. This may be related to your site using a page caching plugin. Please flush your home page cache and then try again.

    I have tried even after disabling all the plugins.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 17 total)
  • @rajdomains thanks for your topic.

    Could you attempt the setup process in an incognito browser and let us know if you are able to complete it?

    If not, please provide your Site Health Information in order for us to see if anything could be conflicting. Thank you!

    Thread Starter rajdomains

    (@rajdomains)

    I have tried again in incognito mode and tried earlier also but no luck.

    Here’s the site health report
    https://prnt.sc/rzbzw4

    Please let me know…

    @rajdomains thanks for the reply. Could you provide the information in the same area but under the Info tab. There is a quick way to copy the contents to the clipboard noted in this screenshot. You can paste this here or provide it in this form.

    Thread Starter rajdomains

    (@rajdomains)

    
    ### wp-core ###
    
    version: 5.4
    site_language: en_US
    user_language: en_US
    timezone: Asia/Kolkata
    permalink: /%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 19
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home/rajdomai/public_html
    wordpress_size: 8.46 GB (9080320046 bytes)
    uploads_path: /home/rajdomai/public_html/wp-content/uploads
    uploads_size: 780.62 MB (818541650 bytes)
    themes_path: /home/rajdomai/public_html/wp-content/themes
    themes_size: 9.01 MB (9451697 bytes)
    plugins_path: /home/rajdomai/public_html/wp-content/plugins
    plugins_size: 358.47 MB (375883928 bytes)
    database_size: 246.42 MB (258387363 bytes)
    total_size: 9.82 GB (10542584684 bytes)
    
    ### wp-dropins (1) ###
    
    advanced-cache.php: true
    
    ### wp-active-theme ###
    
    name: XTRA (xtra)
    version: 3.8
    author: XtraTheme
    author_website: https://xtratheme.com/
    parent_theme: none
    theme_features: post-thumbnails, menus, html5, title-tag, automatic-feed-links, post-formats, customize-selective-refresh-widgets, wp-block-styles, align-wide, editor-styles, responsive-embeds, jetpack-responsive-videos, woocommerce, wc-product-gallery-lightbox, wc-product-gallery-slider, bbpress, widgets
    theme_path: /home/rajdomai/public_html/wp-content/themes/xtra
    
    ### wp-themes-inactive (1) ###
    
    Twenty Twenty: version: 1.2, author: the WordPress team
    
    ### wp-plugins-active (34) ###
    
    Accordions by PickPlugins: version: 2.2.14, author: PickPlugins (latest version: 2.2.15)
    ADning: version: 1.4.9, author: Tunafish (latest version: 1.5.0)
    Adning Woocommerce Buy and Sell Add-On: version: 1.0.1, author: Tunafish
    Ajax Search Pro: version: 4.18.2, author: Ernest Marcinko
    Autoptimize: version: 2.6.2, author: Frank Goossens (futtta)
    Booster Plus for WooCommerce: version: 4.8.0, author: Algoritmika Ltd
    Classic Editor: version: 1.5, author: WordPress Contributors
    Codevz Plus: version: 3.6, author: XtraTheme
    Contact Form 7: version: 5.1.7, author: Takayuki Miyoshi
    Duplicate Page: version: 4.2, author: mndpsingh287
    Envato Market: version: 2.0.3, author: Envato
    Escrow.com Payments for WooCommerce: version: 2.3.0, author: Escrow.com
    EWWW Image Optimizer: version: 5.2.5, author: Exactly WWW
    Fluent Forms - Best Form Plugin for WordPress: version: 3.5.4, author: WP Fluent Forms
    KP Fastest Tawk.to Chat: version: 1.0.1, author: Kreativo Pro
    Ninja Tables: version: 3.5.12, author: WPManageNinja LLC
    Ninja Tables Pro: version: 3.5.12, author: WPManageNinja
    Premium SEO pack - WordPress Plugin: version: 3.2.0, author: AA-Team
    Product Excel Import & Bulk Edit for WooCommerce: version: 2.1, author: extendWP
    Proxy Cache Purge: version: 4.8.1, author: Mika Epstein
    Really Simple SSL: version: 3.3.1, author: Rogier Lankhorst, Mark Wolters
    Site Kit by Google: version: 1.7.0, author: Google
    Slider Revolution: version: 6.1.3, author: ThemePunch
    smarTrack: version: 1.1.7, author: Tunafish
    UpdraftPlus - Backup/Restore: version: 1.16.23, author: UpdraftPlus.Com, DavidAnderson
    WooCommerce: version: 4.0.1, author: Automattic
    WooCommerce Bulk Editor: version: 2.0.5.1, author: realmag777
    WooCrack Updater Plugin: version: 1.6, author: WooCrack.com
    WOO Product Table Pro: version: 5.7.7, author: CodeAstrology
    Wordfence Security: version: 7.4.6, author: Wordfence
    Wordpress Automatic Plugin: version: 3.46.11, author: ValvePress
    WPBakery Page Builder: version: 6.0.5, author: Michael M - WPBakery.com
    WP Notification Bar Pro By MyThemeShop: version: 1.1.30, author: MyThemeShop
    XforWooCommerce: version: 1.2.8, author: 7VX LLC, USA CA
    
    ### wp-plugins-inactive (2) ###
    
    LiteSpeed Cache: version: 2.9.9.2, author: LiteSpeed Technologies
    Offers for WooCommerce: version: 1.4.14, author: Angell EYE
    
    ### wp-media ###
    
    image_editor: EWWWIO_GD_Editor
    imagick_module_version: Not available
    imagemagick_version: Not available
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: 9.26
    
    ### wp-server ###
    
    server_architecture: Linux 3.12.18-clouder0 x86_64
    httpd_software: Apache
    php_version: 7.3.16 64bit
    php_sapi: cgi-fcgi
    max_input_variables: 3000
    time_limit: 120
    memory_limit: 768M
    max_input_time: 120
    upload_max_size: 128M
    php_post_max_size: 128M
    curl_version: 7.59.0 OpenSSL/1.0.2r
    suhosin: false
    imagick_availability: false
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.6.41-84.1-log
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/rajdomai/public_html/wp-content
    WP_PLUGIN_DIR: /home/rajdomai/public_html/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 768M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    
    ### google-site-kit ###
    
    version: 1.7.0
    php_version: 7.3.16
    wp_version: 5.4
    reference_url: https://rajdomains.com
    amp_mode: no
    site_status: not-connected
    user_status: not authenticated
    active_modules: site-verification, search-console
    required_scopes: 
    	openid: ?
    	https://www.googleapis.com/auth/userinfo.profile: ?
    	https://www.googleapis.com/auth/userinfo.email: ?
    	https://www.googleapis.com/auth/siteverification: ?
    	https://www.googleapis.com/auth/webmasters: ?
    search_console_property: none
    
    
    Plugin Support James Osborne

    (@jamesosborne)

    @rajdomains Can you try attempt setup with the following plugins temporarily deactivated, there may be particular configurations applied which could be impacting setup.
    – Proxy Cache Purge
    – Really Simple SSL
    – Autoptimize

    Please attempt setup once more using a browser incognito window. Let me know if that allows you to proceed with setup.

    Autoptimize does not do page caching and is not active on the backend (which I presume is where Site Kit is activated).

    “Proxy Cache Purge” is a plugin in use by Dreamhost to purge Dreamhosts Varnish caches, so the problem might be with page caching at host level (so disabling “proxy cache purge” might not help either).

    Plugin Support James Osborne

    (@jamesosborne)

    @optimizingmatters Many thanks for the info, good to know.

    Thread Starter rajdomains

    (@rajdomains)

    @optimizingmatters You are right, it’s @siteground hosting issue. I tried installing the plugin to other websites hosted with @siteground and the same issue.

    I am now contacting them..

    @reneesoffice and @jamesosborne Thanks for your help. Please don’t close this thread. I will keep you posted.

    Thread Starter rajdomains

    (@rajdomains)

    Unfortunately no luck..

    I have tried disabling all the plugins
    I have tried switching default WordPress theme
    I have tried pausing the cache plugin in cpanel

    @rajdomains thanks for the update. At this point, Site Kit is trying to place the verification token on your site. Depending on the circumstances it could be a virtual file in the backend or a meta tag in the frontend.

    1) Could you visit this link and let us know which versions of your site are listed?

    2) Are you perhaps using another caching plugin at the moment- WP Rocket? I see references for this now in your source code.

    3) It also looks like you might be using Cloudflare? I’m not sure if you’re using caching functionality there, but this might be also a good place to check. Attempting setup in their development mode may help.

    Thread Starter rajdomains

    (@rajdomains)

    Finally, I am able to verify my site. I just renamed my .htaccess file and then it verified smoothly.

    Thread Starter rajdomains

    (@rajdomains)

    @reneesoffice @jamesosborne @optimizingmatters Thank you everyone for all your help and support.

    Plugin Support James Osborne

    (@jamesosborne)

    @rajdomains Nice troubleshooting, thanks for the update.

    Be sure to leave your feedback on the plugin now that you can use as expected.

    can I know how this was done by renaming htaccess files. I have exactly same issues right now and may be this can help

    Plugin Support James Osborne

    (@jamesosborne)

    @ritika21829 If you’d like to open a new support topic we’d be happy to assist with your case individually.

    Please include all relevant information to your support topic, including your Site Health Information if relevant. You can share using this form.

Viewing 15 replies - 1 through 15 (of 17 total)
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