The necessary verification token could not be found on your site
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Hello I am trying to install the site kit plugin in my website. RajDomains.com but I am getting the following error during the setup.
The necessary verification token could not be found on your site. This may be related to your site using a page caching plugin. Please flush your home page cache and then try again.
I have tried even after disabling all the plugins.
The page I need help with: [log in to see the link]
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@rajdomains thanks for your topic.
Could you attempt the setup process in an incognito browser and let us know if you are able to complete it?
If not, please provide your Site Health Information in order for us to see if anything could be conflicting. Thank you!
I have tried again in incognito mode and tried earlier also but no luck.
Here’s the site health report
https://prnt.sc/rzbzw4Please let me know…
@rajdomains thanks for the reply. Could you provide the information in the same area but under the Info tab. There is a quick way to copy the contents to the clipboard noted in this screenshot. You can paste this here or provide it in this form.
### wp-core ### version: 5.4 site_language: en_US user_language: en_US timezone: Asia/Kolkata permalink: /%postname%/ https_status: true user_registration: 0 default_comment_status: open multisite: false user_count: 19 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /home/rajdomai/public_html wordpress_size: 8.46 GB (9080320046 bytes) uploads_path: /home/rajdomai/public_html/wp-content/uploads uploads_size: 780.62 MB (818541650 bytes) themes_path: /home/rajdomai/public_html/wp-content/themes themes_size: 9.01 MB (9451697 bytes) plugins_path: /home/rajdomai/public_html/wp-content/plugins plugins_size: 358.47 MB (375883928 bytes) database_size: 246.42 MB (258387363 bytes) total_size: 9.82 GB (10542584684 bytes) ### wp-dropins (1) ### advanced-cache.php: true ### wp-active-theme ### name: XTRA (xtra) version: 3.8 author: XtraTheme author_website: https://xtratheme.com/ parent_theme: none theme_features: post-thumbnails, menus, html5, title-tag, automatic-feed-links, post-formats, customize-selective-refresh-widgets, wp-block-styles, align-wide, editor-styles, responsive-embeds, jetpack-responsive-videos, woocommerce, wc-product-gallery-lightbox, wc-product-gallery-slider, bbpress, widgets theme_path: /home/rajdomai/public_html/wp-content/themes/xtra ### wp-themes-inactive (1) ### Twenty Twenty: version: 1.2, author: the WordPress team ### wp-plugins-active (34) ### Accordions by PickPlugins: version: 2.2.14, author: PickPlugins (latest version: 2.2.15) ADning: version: 1.4.9, author: Tunafish (latest version: 1.5.0) Adning Woocommerce Buy and Sell Add-On: version: 1.0.1, author: Tunafish Ajax Search Pro: version: 4.18.2, author: Ernest Marcinko Autoptimize: version: 2.6.2, author: Frank Goossens (futtta) Booster Plus for WooCommerce: version: 4.8.0, author: Algoritmika Ltd Classic Editor: version: 1.5, author: WordPress Contributors Codevz Plus: version: 3.6, author: XtraTheme Contact Form 7: version: 5.1.7, author: Takayuki Miyoshi Duplicate Page: version: 4.2, author: mndpsingh287 Envato Market: version: 2.0.3, author: Envato Escrow.com Payments for WooCommerce: version: 2.3.0, author: Escrow.com EWWW Image Optimizer: version: 5.2.5, author: Exactly WWW Fluent Forms - Best Form Plugin for WordPress: version: 3.5.4, author: WP Fluent Forms KP Fastest Tawk.to Chat: version: 1.0.1, author: Kreativo Pro Ninja Tables: version: 3.5.12, author: WPManageNinja LLC Ninja Tables Pro: version: 3.5.12, author: WPManageNinja Premium SEO pack - WordPress Plugin: version: 3.2.0, author: AA-Team Product Excel Import & Bulk Edit for WooCommerce: version: 2.1, author: extendWP Proxy Cache Purge: version: 4.8.1, author: Mika Epstein Really Simple SSL: version: 3.3.1, author: Rogier Lankhorst, Mark Wolters Site Kit by Google: version: 1.7.0, author: Google Slider Revolution: version: 6.1.3, author: ThemePunch smarTrack: version: 1.1.7, author: Tunafish UpdraftPlus - Backup/Restore: version: 1.16.23, author: UpdraftPlus.Com, DavidAnderson WooCommerce: version: 4.0.1, author: Automattic WooCommerce Bulk Editor: version: 2.0.5.1, author: realmag777 WooCrack Updater Plugin: version: 1.6, author: WooCrack.com WOO Product Table Pro: version: 5.7.7, author: CodeAstrology Wordfence Security: version: 7.4.6, author: Wordfence Wordpress Automatic Plugin: version: 3.46.11, author: ValvePress WPBakery Page Builder: version: 6.0.5, author: Michael M - WPBakery.com WP Notification Bar Pro By MyThemeShop: version: 1.1.30, author: MyThemeShop XforWooCommerce: version: 1.2.8, author: 7VX LLC, USA CA ### wp-plugins-inactive (2) ### LiteSpeed Cache: version: 2.9.9.2, author: LiteSpeed Technologies Offers for WooCommerce: version: 1.4.14, author: Angell EYE ### wp-media ### image_editor: EWWWIO_GD_Editor imagick_module_version: Not available imagemagick_version: Not available gd_version: bundled (2.1.0 compatible) ghostscript_version: 9.26 ### wp-server ### server_architecture: Linux 3.12.18-clouder0 x86_64 httpd_software: Apache php_version: 7.3.16 64bit php_sapi: cgi-fcgi max_input_variables: 3000 time_limit: 120 memory_limit: 768M max_input_time: 120 upload_max_size: 128M php_post_max_size: 128M curl_version: 7.59.0 OpenSSL/1.0.2r suhosin: false imagick_availability: false htaccess_extra_rules: true ### wp-database ### extension: mysqli server_version: 5.6.41-84.1-log client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $ ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home/rajdomai/public_html/wp-content WP_PLUGIN_DIR: /home/rajdomai/public_html/wp-content/plugins WP_MAX_MEMORY_LIMIT: 768M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: true CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined DB_CHARSET: utf8mb4 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable ### google-site-kit ### version: 1.7.0 php_version: 7.3.16 wp_version: 5.4 reference_url: https://rajdomains.com amp_mode: no site_status: not-connected user_status: not authenticated active_modules: site-verification, search-console required_scopes: openid: ? https://www.googleapis.com/auth/userinfo.profile: ? https://www.googleapis.com/auth/userinfo.email: ? https://www.googleapis.com/auth/siteverification: ? https://www.googleapis.com/auth/webmasters: ? search_console_property: none
@rajdomains Can you try attempt setup with the following plugins temporarily deactivated, there may be particular configurations applied which could be impacting setup.
– Proxy Cache Purge
– Really Simple SSL
– AutoptimizePlease attempt setup once more using a browser incognito window. Let me know if that allows you to proceed with setup.
Autoptimize does not do page caching and is not active on the backend (which I presume is where Site Kit is activated).
“Proxy Cache Purge” is a plugin in use by Dreamhost to purge Dreamhosts Varnish caches, so the problem might be with page caching at host level (so disabling “proxy cache purge” might not help either).
@optimizingmatters Many thanks for the info, good to know.
@optimizingmatters You are right, it’s @siteground hosting issue. I tried installing the plugin to other websites hosted with @siteground and the same issue.
I am now contacting them..
@reneesoffice and @jamesosborne Thanks for your help. Please don’t close this thread. I will keep you posted.
Unfortunately no luck..
I have tried disabling all the plugins
I have tried switching default WordPress theme
I have tried pausing the cache plugin in cpanel@rajdomains thanks for the update. At this point, Site Kit is trying to place the verification token on your site. Depending on the circumstances it could be a virtual file in the backend or a meta tag in the frontend.
1) Could you visit this link and let us know which versions of your site are listed?
2) Are you perhaps using another caching plugin at the moment- WP Rocket? I see references for this now in your source code.
3) It also looks like you might be using Cloudflare? I’m not sure if you’re using caching functionality there, but this might be also a good place to check. Attempting setup in their development mode may help.
Finally, I am able to verify my site. I just renamed my .htaccess file and then it verified smoothly.
@reneesoffice @jamesosborne @optimizingmatters Thank you everyone for all your help and support.
@rajdomains Nice troubleshooting, thanks for the update.
Be sure to leave your feedback on the plugin now that you can use as expected.
can I know how this was done by renaming htaccess files. I have exactly same issues right now and may be this can help
@ritika21829 If you’d like to open a new support topic we’d be happy to assist with your case individually.
Please include all relevant information to your support topic, including your Site Health Information if relevant. You can share using this form.
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