• Resolved Hergé

    (@rguilbert)


    Greetings,
    I’m Rémi from ACE AUTOMATION.
    Since between about 4pm, I’ve a error with the plugin.
    I tried the VAT number DE113548718, which worked today at 3:16 pm
    And I tried the number DE300592970, which doesn’t works since 6:21 pm
    So, I tried the first VAT number, it doesn’t work now.
    I tried to update the plugin and flush the PHP cache. Same issue.
    On the VIES website boths are ok.
    I didn’t change somthing on the website.
    Below the logs.
    Thanks a lot for your help
    Rémi

    [2020-04-16 18:37:40] wc-aelia-eu-vat-assistant.INFO: Setting customer VAT exemption. {“Country”:”DE”,”VAT Number”:””} {“process_id”:627}
    [2020-04-16 18:37:40] wc-aelia-eu-vat-assistant.DEBUG: VAT exemption check completed. {“Customer Exemption”:false,”Result”:0} {“process_id”:627}
    [2020-04-16 18:37:56] wc-aelia-eu-vat-assistant.INFO: Setting customer VAT exemption. {“Country”:”DE”,”VAT Number”:”DE113548718″} {“process_id”:6480}
    [2020-04-16 18:37:56] wc-aelia-eu-vat-assistant.ERROR: An error occurred initialising SOAP client. {“Error message”:”wsdl error: Getting https://ec.europa.eu/taxation_customs/vies/checkVatService.wsdl – HTTP ERROR: Unsupported HTTP response status 307 Temporary Redirect (soapclient->response has contents of the response)”} {“process_id”:6480}
    [2020-04-16 18:37:56] wc-aelia-eu-vat-assistant.ERROR: EU VAT Number could not be validated due to errors in the communication with the remote service. {“Errors”:null} {“process_id”:6480}
    [2020-04-16 18:37:56] wc-aelia-eu-vat-assistant.DEBUG: VAT exemption check completed. {“Customer Exemption”:false,”Result”:5002} {“process_id”:6480}
    [2020-04-16 18:39:17] wc-aelia-eu-vat-assistant.INFO: Setting customer VAT exemption. {“Country”:”DE”,”VAT Number”:”DE300592970″} {“process_id”:21091}
    [2020-04-16 18:39:18] wc-aelia-eu-vat-assistant.ERROR: An error occurred initialising SOAP client. {“Error message”:”wsdl error: Getting https://ec.europa.eu/taxation_customs/vies/checkVatService.wsdl – HTTP ERROR: Unsupported HTTP response status 307 Temporary Redirect (soapclient->response has contents of the response)”} {“process_id”:21090}
    [2020-04-16 18:39:18] wc-aelia-eu-vat-assistant.ERROR: An error occurred initialising SOAP client. {“Error message”:”wsdl error: Getting https://ec.europa.eu/taxation_customs/vies/checkVatService.wsdl – HTTP ERROR: Unsupported HTTP response status 307 Temporary Redirect (soapclient->response has contents of the response)”} {“process_id”:21091}
    [2020-04-16 18:39:18] wc-aelia-eu-vat-assistant.ERROR: EU VAT Number could not be validated due to errors in the communication with the remote service. {“Errors”:null} {“process_id”:21091}
    [2020-04-16 18:39:18] wc-aelia-eu-vat-assistant.DEBUG: VAT exemption check completed. {“Customer Exemption”:false,”Result”:5002} {“process_id”:21091}

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Hergé

    (@rguilbert)

    and I saw this message on the plugin backend page (about my VAT number which is correct):

    Invalid requester VAT number entered in section Options > VIES Validation. The new requester VAT number has NOT been saved, because it would cause the VAT validation to fail at checkout.

    Selected VAT Country: “France”. Entered VAT Number: “91818097412”. Raw validation response (JSON):

    {
    “euva_validation_result”: “could-not-be-validated”
    }

    Plugin Author Diego

    (@daigo75)

    It looks like the VIES service finally moved their WSDL document from an insecure “http” location to an “https” one. Now trying to fetch the document from the old location returns the response you see (307 redirect), which the library used to query the service doesn’t recognise as valid.

    That should be easy enough to fix. We had already prepared a new version of the plugin (v1.13.6.200415), which points to the “https” document, and which is going to be released shortly. That could be sufficient to solve the issue.

    Ok, thanks for the information!

    Thread Starter Hergé

    (@rguilbert)

    Well done Diego !
    Thanks a lot !
    Great support !
    It works !
    Have a good day !
    Rémi !
    !!! ?? !!!

Viewing 4 replies - 1 through 4 (of 4 total)
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