• Resolved dmckella427

    (@dmckella427)


    I did not set up the WP website but have taken over administration of the site for my client.
    When the website was set up, the shopping cart was configured to package each different product into a separate box and ship it separately.

    We now need these different products to combine.

    Can someone help me to figure out how to rework the shopping cart set up?

    I tried the plugin Advanced shipping packages and that was not the answer.

    Thanks in advance

    D

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    As a first step – can you share a copy of your status report found at **WooCommerce > System Status**? I’m asking as I’d like to check which shipping extensions/methods you currently have installed and if necessary, redirect you to opening a ticket at https://woocommerce.com/my-account/tickets/

    Thanks!

    Thread Starter dmckella427

    (@dmckella427)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://equinetotalgold.com
    Site address (URL): https://equinetotalgold.com
    WC Version: 4.0.1
    REST API Version: ? 1.0.7
    WC Blocks Version: ? 2.5.14
    Action Scheduler Version: ? 3.1.4
    WC Admin Version: ? 1.0.3
    Log Directory Writable: ?
    WP Version: 5.4
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.1.33 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 2000
    cURL Version: 7.62.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.22-MariaDB-cll-lve
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 4.0.1
    WC Database Prefix: wprp_
    Total Database Size: 36.53MB
    Database Data Size: 30.08MB
    Database Index Size: 6.45MB
    wprp_woocommerce_sessions: Data: 0.62MB + Index: 0.03MB + Engine MyISAM
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    ### Post Type Counts ###
    
    attachment: 105
    avada_faq: 7
    nav_menu_item: 19
    page: 17
    post: 13
    product: 7
    product_variation: 42
    revision: 10
    shipping_package: 11
    shop_coupon: 3
    shop_order: 1009
    shop_order_refund: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (16) ###
    
    All In One SEO Pack: by All in One SEO Team – 3.4.2
    Caldera Forms: by Caldera Labs – 1.8.11
    Classic Editor: by WordPress Contributors – 1.5
    Fusion Builder: by ThemeFusion – 2.2.2
    Fusion Core: by ThemeFusion – 4.2.2
    Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.4
    Really Simple SSL: by Rogier Lankhorst
    Mark Wolters – 3.3.1
    
    Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.2
    WooCommerce Admin: by WooCommerce – 1.0.3
    WooCommerce Advanced Shipping Packages: by Jeroen Sormani – 1.1.6 – Not tested with the active version of WooCommerce
    WooCommerce Authorize.Net AIM Gateway: by SkyVerge – 3.14.5 – Not tested with the active version of WooCommerce
    WooCommerce UPS Shipping: by WooCommerce – 3.2.24
    WooCommerce: by Automattic – 4.0.1
    Wordfence Security: by Wordfence – 7.4.6
    WP BackItUp Community Edition: by WPBackItUp – 1.37
    WP Fastest Cache: by Emre Vona – 0.9.0.5
    
    ### Inactive Plugins (1) ###
    
    WooCommerce Blocks: by Automattic – 2.5.15
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #520 - /shop/
    Cart: #5 - /cart/
    Checkout: #6 - /checkout/
    My account: #7 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Avada Child
    Version: 4.0.2
    Author URL: https://theme-fusion.com
    Child Theme: ?
    Parent Theme Name: Avada
    Parent Theme Version: 6.2.2
    Parent Theme Author URL: https://themeforest.net/user/ThemeFusion
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: Avada/woocommerce/cart/cart.php
    Avada/woocommerce/checkout/form-pay.php
    Avada/woocommerce/checkout/review-order.php
    Avada/woocommerce/checkout/thankyou.php
    Avada/woocommerce/loop/loop-start.php
    Avada/woocommerce/single-product/add-to-cart/variable.php
    Avada/woocommerce/single-product/short-description.php
    Avada/woocommerce/single-product/tabs/additional-information.php
    Avada/woocommerce/single-product/tabs/description.php
    
    ### Authorize.Net AIM ###
    
    Environment: Production
    Debug Mode: Off
    
    ### Action Scheduler ###
    
    Complete: 929
    Oldest: 2020-03-17 10:27:23 -0400
    Newest: 2020-04-17 08:46:31 -0400
    
    Failed: 1
    Oldest: 2020-03-31 20:50:00 -0400
    Newest: 2020-03-31 20:50:00 -0400
    
    Pending: 1
    Oldest: 2020-04-17 09:46:31 -0400
    Newest: 2020-04-17 09:46:31 -0400
    
    
    Plugin Support Tseten a11n

    (@tibetanitech)

    Hi @dmckella427,

    I see that you are using the latest version of WooCommerce Advanced Shipping Package by Jeroen Sormani.

    You can open a ticket that puts you directly in touch with its developers by choosing the extension here: ?https://woocommerce.com/my-account/create-a-ticket/?form=ticket

    Thanks!

    Plugin Support EtienneP a11n

    (@etiennep)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Shopping Cart Rework’ is closed to new replies.