change in import funtion?

  • Resolved harrywwc

    (@harrywwc)


    4 years, 7 months ago

    Hi there, (directed here after I mistakenly went to the ‘contact’ page on the web site)

    I’ve been using the free version of the plugin to import users via a CSV – and it works just fine – well, until this past week or so.

    I have been setting the “user_login” to be the same as their “user_email” – and this worked fine until recently where it seems the plugin is now stripping off everything including and after the “@” in the “user_login” (which, as I said, is the same as their email address – user_email).

    Is it possible to restore the previous functionality? i.e. their user_login to be the same as their user_email? (in two separate columns, of course).

    .h

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @harrywwc,

    We will analyze the CSV you shared via our support and get back to you.

    Thread Starter harrywwc

    (@harrywwc)

    Hi,

    firstly – thanks for the excellent support! Super impressed.

    This has been resolved, and I am writing here for ‘future reference’.

    It appears that Excel (well, the O365 / M365 / 2020 version) may be doing something a little ‘different’ in a CSV file.

    One solution offered was to open the file in Libré-Office and re-save.

    My ‘solution’ was to open in Notepad++, and remove some extraneous lines and spaces and such, and re-save, making sure it was UTF8 (not UTF8-BOM).

    This extra step – while a little annoying (thanks Microsoft) – actually gives me a chance to QA the input file manually before doing the import.

    Again, thanks team at webtoffee!

    Harry

Viewing 2 replies - 1 through 2 (of 2 total)
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