“Uploading your files, please wait for the system to continue” with no files

@gamethrall I have checked, and try to reproduce your provided issue but the plugin is working fine. I also check the checkout page of your site on a desktop as well on a mobile device but didn’t found any issue as you share in the screenshot.

I also check the console of your checkout page there are displaying some JS errors like “jQuery is not defined” maybe these errors are stoping plugin to work properly so, please have a look on given screenshots.

1. Your site Desktop.

https://paste.pics/5b94be890c07eb2fe4217f59b9af8db2

2. Your site Mobile.

https://paste.pics/d91273aa4d866e8b84bf34b15b68a983

3. Your site console.

https://paste.pics/e8d04a53ca5534d5f9f752a456fc5b85

4. Proper Working site desktop

https://paste.pics/7e1f77e216775f0772de28fca55e3bde

5. Proper Working site Mobile

https://paste.pics/8Q7YU

Interestingly, if I AM NOT logged in, I get the same result as you (i.e. no problem). If I AM logged in, that’s when I get the issue.

Also, I don’t see the jQuery issues in my console.
https://paste.pics/8Q9CJ. Am I looking at the wrong console?

@gamethrall i doubt that some CSS styles are overriding default styles which are making animation and message portion visible without any trigger.

@fahadmahmood I don’t know what you’re trying to say. Are you saying that you don’t believe me? Try it. Create an account with whatever email you like. I’ll be happy to delete it afterwards. I can try to make a movie of it if you like.

I’ve replicated this behavior on my PC, my phone, and my tablet.

@gamethrall I’ve checked the issue. My last reply was a little technical, maybe you misunderstood. Let me explain in an other way.

There is style.css file for front-end

https://www.sanefcs.com/wp-content/plugins/easy-upload-files-during-checkout/css/style.css

which is supposed to be enqueued but on your website, styles are not loading

I’ve tested the same version on another WordPress website and that file is loading. Can you please check that why scripts aren’t enqueued properly?

And it is not related to logged-in or logged-out case. The difference is only, form submitted and not submitted. That’s it.

I am available to troubleshoot it further, you are using another plugin “sg-cachepress”. It is recommended that while you are editing some content or configuring a plugin, turn off your cache plugin. Once all settings are done, you can activate it later.

• This reply was modified 4 years, 10 months ago by Fahad Mahmood.

OHHHHHH! I get what you’re saying and I feel dumb that I didn’t think of that.

I’ve excluded the style sheet from the plugin from both minification and combination. That did the trick. I would look further into the queuing of the styles used and such, but the code is so small it’s not worth the time (and I mean that in a good way).

I’m all set, thank you!