there is any way to hide the popup

follow

Hi,

You can follow our developer documentation to make advance changes. The wordpress plugin doesn’t provide a direct way to modify that. If you are comfortable with directly editing the wordpress html/css files, you can set the greeting_dialog_display to hide.

https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/

Regards
Facebook Team

thanks but your plugins have a lot of bugs and conflicts, try to fix it

It should be more helpfull to give an example how to applie this atributes. Thanks

Change facebook-messenger-customer-chat.php in line 38

<div class='fb-customerchat'
        attribution='wordpress'
        page_id=".get_option( 'fbmcc_pageID' )."
        >
</div>

after:

<div class='fb-customerchat'
        attribution='wordpress'
	greeting_dialog_display='hide'
        page_id=".get_option( 'fbmcc_pageID' )."
        >
</div>

Din’t mind, go for this free plugin which does the job just fine :

Live Chat (Messenger API) + PolyLang

Thanks a lot. I dissable the plugin because it is garbadge. I added manual code

<!-- Load Facebook SDK for JavaScript -->
      <div id="fb-root"></div>
      <script>
        window.fbAsyncInit = function() {
          FB.init({
            xfbml            : true,
            version          : 'v6.0'
          });
        };

        (function(d, s, id) {
        var js, fjs = d.getElementsByTagName(s)[0];
        if (d.getElementById(id)) return;
        js = d.createElement(s); js.id = id;
        js.src = 'https://connect.facebook.net/el_GR/sdk/xfbml.customerchat.js';
        fjs.parentNode.insertBefore(js, fjs);
      }(document, 'script', 'facebook-jssdk'));</script>

      <!-- Your customer chat code -->
      <div class="fb-customerchat"
        attribution=setup_tool
        page_id="xxxxxxxxxxxxxxx"
  theme_color="#0084ff">
     </div>
<div class="customer-chat"
 page_id="xxxxxxxxxxxxxxx"
greeting_dialog_display="hide">
</div>

but not working, what is wrong?

Thanks

Din’t mind, go for this free plugin which does the job just fine :

Live Chat (Messenger API) + PolyLang

thanks @bastienchilloux

Works just better than the original with custom options and the exact same overlay.

nice to here that, @bastienchilloux i just wondering if is so difficult for facebook to build a plugin to comunicate and work correctly with there platform

I think they are not wondering about those plugins as it doesn’t make them money back in any way I guess.

I tried @webalive change in code but it doesn’t work. The chat (popup with text) opens every time page is loaded or reloaded – on mobile, desktop is ok, but but it was month ago too.

@pokornytomas – I believe it’s a browser issue on mobile. It’s hidden on Firefox and Safari in my test – but on chrome on my android it will not work.

This is an issue for @facebook to solve ??

• This reply was modified 4 years, 9 months ago by Flemming Aunel.

That plugin Live Chat (Messenger API) + PolyLang still didn’t work for me – on incognito mode still popup appears and even in wrong language (english), how can I try to fix it?