Square payment gateway broken when Easy Table of Contents is activated

  • Resolved proteanstar

    (@proteanstar)


    4 years, 10 months ago

    I love your plugin! I am really sorry to report that after many hours of testing, I have narrowed down the cause of the broken Square payment gateway on my eCommerce site only to your plugin. I have confirmed this more than once. This problem surfaced yesterday. I have the latest version of your plugin.

    I have had it in use for the past few months with no issues. Now I had to deactivate it.

    I would like to activate it again, but I cannot because it completely disabled my Square payment gateway through WooCommerce. Paypal works but Square does not work with your plugin enabled. When your plug is deactivated, orders can be placed in either payment gateway.

    Please fix the error that is causing this problem. I have had to deal with many customers who could not place orders since yesterday.

    Thank you,
    Steve

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter proteanstar

    (@proteanstar)

    Unfortunately, I will have to find another Table of Contents plugin until this is fixed.
    It is a strange problem. I am sure this is the cause.

    Thread Starter proteanstar

    (@proteanstar)

    I have installed another Table of Contents and checked to see if orders can be placed with both payment gateways. No problem. I installed this one. LuckyWP Table of Contents

    Steven

    (@shazahm1hotmailcom)

    Unfortunately I have no way in order to test against a WooCommerce Square payment gateway, but, based on its reviews:

    This is probably an issue with their code and not ezTOC.

    If you are good to go with LuckyWP Table of Contents that sounds lie a great solution to resolve the issue you’ve experienced.

    I do apologize for the troubles and wish I had a solution for you!

    Thread Starter proteanstar

    (@proteanstar)

    Unfortunately I have no way in order to test against a WooCommerce Square payment gateway, but, based on its reviews:

    https://www.ads-software.com/support/plugin/woocommerce-square/reviews/
    This is probably an issue with their code and not ezTOC.

    If you are good to go with LuckyWP Table of Contents that sounds lie a great solution to resolve the issue you’ve experienced.

    I do apologize for the troubles and wish I had a solution for you

    Thank you for your response.

    I have deleted your plugin. My site is working fine now, with no issues. I have never had any problems with the Woocommerce Square plugin, and I have been accepting payments through Square for many years. The support at Square if I have ever had any questions has always been excellent. I have no complaints at all about them.

    E Commerce is very important. I need to make sure that everything on my site is compatible with it.

    Best regards,
    Steve

    • This reply was modified 4 years, 10 months ago by proteanstar.
    Steven

    (@shazahm1hotmailcom)

    The latest version of ezTOC has added logic so it will not run the cart and checkout pages. That should prevent the issue you experience.

    Thread Starter proteanstar

    (@proteanstar)

    Sorry, deleted it. I went through a lot of suffering and so did my students because of this problem. I lost sales and goodwill. Not going there again.

    Steven

    (@shazahm1hotmailcom)

    Didn’t expect you to, but I am following up regardless.

Viewing 7 replies - 1 through 7 (of 7 total)
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