Plugin is crashing page layout

  • Resolved KurzBaginski

    (@kurzbaginski)


    4 years, 7 months ago

    Hello,
    since the last update the plugin is crashing the layout of the page: The Content builded with the enfold theme layout builder is showing at the bottom of the page, the content of your plugin at the top. Normally it has been shown side by side. Can you help?

    Thanks!

    Best Regards

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter KurzBaginski

    (@kurzbaginski)

    Hello,
    I have found the solution by creating new shortcodes. The Facebook Feed is showing correct now, the Instagram Feed not. Yes, I have logged in to Instagram a got a new access token and I genarated a new shortcode.

    Best Regards
    J?rg

    Plugin Support slickchris

    (@slickchris)

    Hi @kurzbaginski,

    As you may know, Instagram has changed their API. Make sure you are running the latest Feed Them Social version(s). You may need to convert your Instagram account to a Business profile (if it isn’t already) and link it to your Facebook Business Page (be sure to have Admin Privileges). Once those steps are done, you will need to acquire a new Access Token (Feed Them > Instagram Options > Instagram Business API Token), then scroll to the bottom and click the green ‘Save All Changes’ button. Then acquire a new shortcode, apply, and clear the FTS cache.

    Thread Starter KurzBaginski

    (@kurzbaginski)

    Thanks, I will try that.

Viewing 3 replies - 1 through 3 (of 3 total)
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