Hi @fabry19dice
If you don’t receive the email check that you are using the correct email registered to your WordPress admin account and also check your spam folder for the email. If an email doesn’t arrive then that suggests that WordPress is unable to send mail and you can ask your hosting provider if they can see why WordPress is unable to send mail. Please note that Wordfence doesn’t send the email, we use the WordPress mail function to send the email.
To gain access to your site immediately, you can rename the Wordfence plugin via FTP/SSH or your hosting control panel file manager. If you are not sure what to do your hosting provider may be happy to help.
Find the Wordfence directory in the file path below and rename the Wordfence directory as below:
~/wp-content/plugins/wordfence-disabled
You will now be able to login to WordPress.
You then need to rename the Wordfence directory again to reactivate Wordfence as below:
~/wp-content/plugins/wordfence
At this point you won’t see Wordfence in the WordPress menu. Click the WordPress Dashboard menu item and you will then see the Wordfence main menu item appear.
You can then open the Blocking tab on the Firewall page to look for a block for your IP address and the reason given. If there are a lot of blocks then you can search for your IP address in the list of blocks. You can find your IP address here:
https://www.whatsmyip.org/
Depending on the reason given for the lock out you can adjust that setting so that it doesn’t happen again.
The instructions above apply if you broke a brute force login protection rule. If you were blocked by an improperly configured advanced blocking rule that you have created then the instructions above may not work and you can be immediately blocked when you manually enable Wordfence again. If that happens then please let me know and I will send you further instructions so that you can use the Wordfence Assistant plugin to remove all advanced blocking rules that you have created.
