• Resolved jeggernaut

    (@jeggernaut)


    Setting up new woocommerce store and View Cart redirects to Home. Also Cart icon top of page also redirects to Home

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi, @jeggernaut

    Review the settings on WooCommerce -> Settings -> Advanced and make sure that you have the “Cart Page” selected.

    https://ibb.co/WsgLPXj

    And go to edit your “cart page” on “pages” and review if you have the shortcode.

    https://ibb.co/P51Hsjb

    Regards.

    AJ a11n

    (@amandasjackson)

    Hi @jeggernaut

    In addition to what @oabadfol has mentioned, here’s a link to our documentation to explain how pages work in WooCommerce and how to properly set them:

    https://docs.woocommerce.com/document/woocommerce-pages/

    If you are still experiencing issues, please share a copy of your site’s System Status. You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter jeggernaut

    (@jeggernaut)

    HI Oscar, thanks
    WooCommerce -> Settings -> Advanced = all the available choices for Cart, Checkout and Account are front end pages (primary menu) not backend choices for WC. So I cannot set them correctly.

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    WooCommerce -> Settings -> Advanced = all the available choices for Cart, Checkout and Account are front end pages (primary menu) not backend choices for WC.

    That is expected — those settings are for choosing the pages that will be used on the frontend for the customers to view the Cart, Checkout, and My Account pages.

    In your initial post, when you said “View Cart redirects to Home. Also Cart icon top of page also redirects to Home”, you were referring to the View Cart and mini-cart on the front end of the site, correct? The settings above will set the Cart page so that those links go to the correct page instead of redirecting to the home page.

    If you are still having trouble, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply. Please note that since this is a public forum, you may want to remove any sensitive information that you don’t want shared publicly.

    Also, please send screenshots of what you see under the WooCommerce > Settings > Advanced page. I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your reply here.

    I hope that helps!

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Kind regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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