URL website blocked for malware by anti virus…

  • Hi,

    We recently(as of today) are getting messages from customers that it is not possible to accces the website due to the anti virus blocking the site (1 with panda antivirus).
    I checked with a lot of tools but do not see any problems when scanned.
    We had a peak in visits yesterday but did not notice any changes in the code or any other problems.

    How can I be sure the site does not have any problems?

    BR
    Louis

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey @baetensl,

    Do you happen to have a screenshot of the message your customers are receiving? You might reach out to Panda Security for their thoughts on why this might be happening.

    As far as making sure the site isn’t infected, the guide below may help. But, I’d reach out to Panda Security for their thoughts before diving in. Of course, it can’t hurt to update all passwords including WordPress, sFTP, database, and hosting control panel.

    Please let us know what they say as it may be helpful for others that run into this.

    Thanks,

    Gerroald

    Thread Starter baetensl

    (@baetensl)

    Gerroald,

    Thanks for getting back to me on this topic!
    I will check with panda on why the site could be blocked and back on this post what they said.

    BR

Viewing 2 replies - 1 through 2 (of 2 total)
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