Looks like you don’t have an Analytics account yet.

  • Resolved jaclerigo

    (@jaclerigo)


    4 years, 10 months ago

    Hello,

    Site Kit is telling me that I have no account, but I have, and it already had it working.

    Suddenly stopped working and I’ve reseted Site Kit, now I have the message “Looks like you don’t have an Analytics account yet.” and tells me to create another.

    In the console, I can see this error:

    WP Error in data response {code: “unknown”, message: “cURL error 60: SSL: no alternative certificate sub…ame matches target host name ‘www.googleapis.com'”, data: {…}}code: “unknown”data: {status: 500, reason: “”}message: “cURL error 60: SSL: no alternative certificate subject name matches target host name ‘www.googleapis.com’

    Can this help?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    @jaclerigo Thanks for opening a support topic, hopefully we can assist. Can you share your Site URL and Site Health information and we check your current setup?

    If you’d like to re-attempt Analytics setup once more please try remove the Analytics module (Site Kit > Settings > Analytics > Edit > Disconnect Analytics from Site Kit) before then connecting the module once more using a browser incognito window.

    Thread Starter jaclerigo

    (@jaclerigo)

    Hi @jamesosborne,

    I’ve tried the reset, disconnect and a bunch of all other suggestions that I’ve found around the forum, but no success.

    here is the information:
    https://www.grifin.pt

    ### wp-core ###

version: 5.4.1
site_language: pt_PT
user_language: pt_PT
timezone: +00:00
permalink: /noticias/%year%/%monthnum%/%day%/%postname%/
https_status: true
user_registration: 0
default_comment_status: closed
multisite: false
user_count: 3
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/gyro0001/public_html
wordpress_size: 1,86 GB (1994643603 bytes)
uploads_path: /home/gyro0001/public_html/wp-content/uploads
uploads_size: 746,14 MB (782381403 bytes)
themes_path: /home/gyro0001/public_html/wp-content/themes
themes_size: 18,45 MB (19343889 bytes)
plugins_path: /home/gyro0001/public_html/wp-content/plugins
plugins_size: 207,51 MB (217592576 bytes)
database_size: 55,23 MB (57912391 bytes)
total_size: 2,86 GB (3071873862 bytes)

### wp-active-theme ###

name: The7 (dt-the7)
version: 8.7.2
author: Dream-Theme
author_website: https://dream-theme.com/
parent_theme: none
theme_features: menus, automatic-feed-links, post-thumbnails, title-tag, align-wide, responsive-embeds, wp-block-styles, editor-styles, editor-style, editor-color-palette, presscore-modules, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, widgets
theme_path: /home/gyro0001/public_html/wp-content/themes/dt-the7

### wp-plugins-active (34) ###

Akismet Anti-Spam: version: 4.1.5, author: Automattic
All In One SEO Pack: version: 3.4.3, author: All in One SEO Team
Contact Form 7: version: 5.1.7, author: Takayuki Miyoshi
Convert Plus Addons for WPBakery Page Builder.: version: 2.0.3, author: Brainstorm Force
Debug Bar: version: 1.0, author: wordpressdotorg
Duplicate Post: version: 3.2.4, author: Enrico Battocchi
Easy Table: version: 1.8, author: Takien
Elementor: version: 2.9.8, author: Elementor.com
Envato Market: version: 2.0.3, author: Envato
EU Cookie Law: version: 3.1.2, author: Alex Moss, Marco Milesi
Jetpack by WordPress.com: version: 8.5, author: Automattic
Loco Translate: version: 2.3.3, author: Tim Whitlock
Multibanco, MBWAY and Payshop (IfthenPay) for WooCommerce: version: 4.2.1, author: Webdados
Newsletter: version: 6.6.4, author: Stefano Lissa & The Newsletter Team
Newsletter - Addons Manager: version: 1.1.3, author: The Newsletter Team
Newsletter - Archive: version: 4.0.3, author: The Newsletter Team
OneSignal Push Notifications: version: 2.1.2, author: OneSignal
Pages Children: version: 1.5.2.2, author: Paul Menard
PRO Elements: version: 2.9.3, author: Elementor.com
Shareaholic - Grow and Engage Your Audience: version: 9.2.0, author: Shareaholic
Simple Custom CSS and JS: version: 3.31.1, author: SilkyPress.com
Simple Page Ordering: version: 2.3.4, author: Jake Goldman, 10up
Site Kit by Google: version: 1.7.1, author: Google
Smush: version: 3.6.1, author: WPMU DEV
The7 Convert Plus: version: 3.5.6, author: Brainstorm Force
The7 Elements: version: 2.4.0, author: Dream-Theme
The7 Go Pricing - WordPress Responsive Pricing Tables: version: 3.3.17, author: Granth
The7 LayerSlider WP: version: 6.10.2, author: Kreatura Media
The7 Slider Revolution: version: 6.2.2, author: ThemePunch
The7 Ultimate Addons for WPBakery Page Builder: version: 3.19.4, author: Brainstorm Force
The7 WPBakery Page Builder: version: 6.1, author: Michael M - WPBakery.com
WooCommerce: version: 4.1.0, author: Automattic
Woocommerce Table Rate Shipping: version: 2.0.8, author: JEM Plugins
WP Chatbot: version: 4.6, author: MobileMonkey

### wp-plugins-inactive (3) ###

Flexible Shipping: version: 3.9.19, author: WP Desk
Google Analytics Dashboard for WP (GADWP): version: 6.0.2, author: ExactMetrics
WP Snow Effect: version: 1.1.10, author: WPManiax

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1650
imagemagick_version: ImageMagick 6.7.2-7 2017-03-23 Q16 https://www.imagemagick.org
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 4 GB
	imagick::RESOURCETYPE_DISK: 1.844674407371E+19
	imagick::RESOURCETYPE_FILE: 768
	imagick::RESOURCETYPE_MAP: 31 GB
	imagick::RESOURCETYPE_MEMORY: 15 GB
	imagick::RESOURCETYPE_THREAD: not available
gd_version: bundled (2.1.0 compatible)
ghostscript_version: unknown

### wp-server ###

server_architecture: Linux 3.10.0-962.3.2.lve1.5.24.5.el6h.x86_64 x86_64
httpd_software: Apache
php_version: 7.3.17 64bit
php_sapi: fpm-fcgi
max_input_variables: 3000
time_limit: 90
memory_limit: 256M
max_input_time: 60
upload_max_size: 64M
php_post_max_size: 64M
curl_version: 7.69.1 OpenSSL/1.1.1g
suhosin: false
imagick_availability: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 10.3.18-MariaDB
client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/gyro0001/public_html/wp-content
WP_PLUGIN_DIR: /home/gyro0001/public_html/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: true
WP_DEBUG_DISPLAY: false
WP_DEBUG_LOG: true
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: false
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

### jetpack ###

site_id: 88828569
ssl_cert: No
time_diff: undefined
version_option: 8.5:1588697003
old_version: 8.4.2:1586968914
public: Public
master_user: #1 jaclerigo ([email protected])
current_user: #1 jaclerigo ([email protected])
tokens_set: Blog User
blog_token: xQI#dOE1AmER2&j6@0svV4Z8bJaQQF#F
user_token: 4Zdk^zViPca28sAaNHYwb@lp#zCU1p1O
version: 8.5
jp_plugin_dir: /home/gyro0001/public_html/wp-content/plugins/jetpack/
plan: free
HTTP_HOST: www.grifin.pt
SERVER_PORT: 443
HTTPS: on
REMOTE_ADDR: 95.93.103.158
protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
full_sync: {"started":"Wed, 06 May 2020 12:56:26 +0000","finished":"Wed, 06 May 2020 12:56:43 +0000","progress":{"options":{"finished":true},"functions":{"finished":true},"constants":{"finished":true},"users":{"total":"1","sent":1,"finished":true,"last_sent":"1"}},"config":{"options":true,"functions":true,"constants":true,"users":[1]}}
sync_size: undefined
sync_lag: 0 seconds
full_sync_size: undefined
full_sync_lag: 0 seconds
idc_urls: {"home":"https:\/\/www.grifin.pt","siteurl":"https:\/\/www.grifin.pt","WP_HOME":"","WP_SITEURL":""}
idc_error_option: false
idc_optin: true
cxn_tests: All Pass.

### google-site-kit ###

version: 1.7.1
php_version: 7.3.17
wp_version: 5.4.1
reference_url: https://www.grifin.pt
amp_mode: no
site_status: connected-site
user_status: authenticated
active_modules: site-verification, search-console, analytics
required_scopes: 
	openid: ?
	https://www.googleapis.com/auth/userinfo.profile: ?
	https://www.googleapis.com/auth/userinfo.email: ?
	https://www.googleapis.com/auth/siteverification: ?
	https://www.googleapis.com/auth/webmasters: ?
	https://www.googleapis.com/auth/analytics: ?
	https://www.googleapis.com/auth/analytics.readonly: ?
	https://www.googleapis.com/auth/analytics.manage.users: ?
	https://www.googleapis.com/auth/analytics.edit: ?
search_console_property: sc-domain:grifin.pt
analytics_account_id: none
analytics_property_id: none
analytics_profile_id: none
analytics_use_snippet: yes

    Best Regards

    Thread Starter jaclerigo

    (@jaclerigo)

    Hello again,

    I’ve change nothing, and now, after several hours of the same error, suddenly it works.
    Well, thanks anyway ??

    Best Regards,
    Jo?o Clérigo

    Plugin Support James Osborne

    (@jamesosborne)

    @jaclerigo That’s great to hear, thanks for the update. Just to ensure the same issue doesn’t arise again can you confirm whether you have multiple sites with Site Kit connected, it looks like you may many multiple sites? If so you may have encountered OAuth limitations, which is outside of Site Kits control.

    You’ll find more information within this support topic. Thanks again for using Site Kit and keeping us updated.

    Thread Starter jaclerigo

    (@jaclerigo)

    @jamesosborne yes, I confirm that I manage multiple sites. Thanks for the tip on the support topic.

    Best Regards

    Plugin Support James Osborne

    (@jamesosborne)

    @jaclerigo Sure, no problem at all. If you have a moment feel free to leave a review of your experience using Sit Kit.

Viewing 6 replies - 1 through 6 (of 6 total)
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