Automation stopped working after last update (and update of WooCommerce to 4)

  • Resolved BG2021

    (@enikolov)


    4 years, 10 months ago

    Hi, Ankur!
    I’ve got the same issue as Ilai Spak “Apparently the plugin was updated automatically and I can not access the woozap setting page.”, but deactivating and activating helped till somewhere – the settings appeared. I re-set it again, but now the automation doesn’t work: https://joxi.ru/p27Pb41TWVeZYA What works is only manual push from the product or when I test the hook in zapier: https://joxi.ru/12M6Z54c0JD8yA

    Also note that the website you linked in the plugin page doesn’t open. We can contact you only here. I am very thankful to you for the plugin you made and would like to donate some money. But could you fix it to work again for me? +359886362421 is my viber and watsapp

    The issue happened after I updated to WooCommerce 4 (that goes with a DB update afterwards) and also updated your plugin (so I am not sure which caused it)

    p.s. that is the error: https://joxi.ru/bmog0JdF9bBd9m
    even after I made this: https://joxi.ru/a2XXKnDHDOXge2
    and got a Trigger success: https://joxi.ru/nAyKbJQIjnobPm

    webhooks became a premium app in Zapier some time ago. Last or this year – is it because of that? However my zap was working till the update long after they made it premium. My account is basic.
    Premium app: https://joxi.ru/EA4oX41tORea52

    Only the manual trigger works.
    I initially wrote comments under the video manual https://www.loom.com/share/41d02a898e924b91b1c6df158ca87bad , but there was no answer and opened that topic here.

    • This topic was modified 4 years, 10 months ago by BG2021.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Ankur Vishwakarma

    (@the-ank)

    Hi Emo,
    Hope you are doing well. This might be due to webhooks on zapier has been premium. But you can send me your wp-admin and zapier access on my email [email protected] so I can take a quick look if I can solve it quickly.

    Regards
    Ankur V.

    Hi, I’m having exactly the same issue.
    And my orders are not connecting to Zapier
    Please guide me to the solution

    Thread Starter BG2021

    (@enikolov)

    Dear Ankur Vishwakarma, thank you. I provided you the access two weeks ago. Were you able to check and find a solution? I am sure this can be fixed and is not because of the premium app, because:
    1) Manual trigger works – we manually trigger the zap in each order and then the action works. This means that the automatic trigger will work as well if you fix the plugin!
    2) It is just a few lines of code to make this manual trigger work automatically.
    You just need to make that button be clicked in each new order upon arrival:
    https://joxi.ru/GrqpvGKTk53zPA

    Please fix that and I promise to transfer you 30 USD by PayPal. I anyway wanted to donate for your plugin.

    the plugin does not work anymore since the last update. When I try to access the parameter, I get an error message “Sorry, you do not have permission to access this page.” Would it be possible to download the old verson which works perfectly with woocommerce Version 3.9.3

    Plugin Author Ankur Vishwakarma

    (@the-ank)

    Hi Mates,
    Sorry for my delayed response. Please use the latest version 2.5 and I hope this will fix the issues you are having with this plugin.

    Best Regards
    Ankur V.

    Thread Starter BG2021

    (@enikolov)

    Hi! It did not resolve the issue. Automation still doesn’t work. Only manual way to run a zap. Please help with that screenshot

Viewing 6 replies - 1 through 6 (of 6 total)
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