• Resolved sguidenl

    (@sguidenl)


    Hi guys!

    I’ve been happily using the LifterLMS course builder for the past three weeks. Although it”s my first attempt to building an e-course website and business your awesome plugin helped a lot, as I got the website to a 70% completion rate in no time, with no web design experience.

    However, for like a week now I encountered a very strange problem and I can’t seem to figure it out on my own.
    So, when I created my courses initially, I suppose I used WP Editor to edit the preview page of each course. I could add preset things to it such as Course Information (difficulty, completion time, etc), Author’s Info, Course Syllabus and the “BUY NOW” structure.

    ?Now, it seems like the interface of the WP editor has changed or something?definitely happened, as I can not find those options anymore, it looks different too, even if I add a new course. The preview page looks differently and the all the options I had initially are now gone and had been replaced with others. I can’t follow any LifterLMS tutorial anymore because the options I get are not the same as what people use and talk about in tutorials. I definitely had used Gutenberg when I first started with WP around a month ago.

    However, now I am using something different. Something that I don’t understand. ??
    I tried re-installing the LifterLMS wizard but it doesn’t help.
    ?I’m just looking to edit the preview pages of the courses I already added.?But I can’t find the above mentioned LifterLMS boxes to it..?I can’t find them and add/edit/use them.

    I can also provide images to show you how the editor looked before and how it looks now. This way, you can see the differences and maybe troubleshoot the problem.

    I hope someone can help my noob ass!
    Thanks in advance!

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  • Hi @sguidenl,

    We’re so happy to hear you’ve been having success with LifterLMS!

    We are definitely happy to help solve the issue with the editor! If you can provide us screenshots with dropbox or imagur links (or a similar service) that would be great!

    Could you also tell us if you’re using any page builders, like Elementor or Beaver Builder. Also, could the switch be that your site is now on Classic Editor for some reason? (If you’re not sure the screenshots will tell us what we’re looking at!)

    Please let us know if you have any issues providing this information! Also as a heads up if you have purchased LifterLMS products you can actually submit a support ticket through our system desk!

    Thanks and take care,

Viewing 1 replies (of 1 total)
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