Stuck on Processing, never completes order so customer can download

  • Resolved lmagnifico

    (@lmagnifico)


    4 years, 10 months ago

    I use WordPress Download Manager and Premium Packages Plugin. When someone pays with PayPal, it goes to PayPal, takes payment fine, but when it returns to my website, the green bar stays stuck on “Completing Order” and it never actually lets the customer download his package. I notice that the Order Status and Payment is stuck on Processing – and it never completes. I am using PayPal Smart Button and have copied my live Client ID and Secret into the PayPal configuration on Premium Packages plugin. Please help.

    This is the free version, not pro. I want to make sure this works before I buy Pro.

    The page I need help with: [log in to see the link]

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