I have perches platinum package from my other account as you suggest earlier,
@codepeople When you see that, they’re a customer and as you know they cannot be supported here. I am closing this topic and archiving all of the replies.
@arnab28 The author made a mistake and should have sent you to their site right after that.
For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.
As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.
Edit: The author did inform you. Their mistake was they continued this topic for 3 more pages of replies. All of those have been archived.