• Resolved ghadirassadi

    (@ghadirassadi)


    I was very excited about this plugin until I found out that I don’t have access to WPBakery.

    Well, I can no longer load any page with WPbakery builder after activating your plugin.

    Any tip ?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author wpTerra

    (@wpterra)

    Hi,

    sorry for that!

    So if you deactivate our plugin, does all work like expected, but with our plugin active it does not?

    If that is the case we′d need to view the error log.
    If you don′t know how to access the error log, there are plugins for that, like this one:
    https://de.www.ads-software.com/plugins/error-log-monitor/

    So you′d have to replicate the issue and then check the error log and post it here.

    If you want, you can also provide us with a login to your website and we can look into that issue (send an email to [email protected] in that case)

    We′d be happy to solve that!

    Thank you!

    • This reply was modified 4 years, 9 months ago by wpTerra.
    Plugin Author wpTerra

    (@wpterra)

    As there is no more reaction coming, I′ll mark this as solved

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘After activating, I no longer have access to WPBakery Builder’ is closed to new replies.