GDPR not on mobile

  • Resolved necrosrandist

    (@necrosrandist)


    4 years, 10 months ago

    Hi,

    so I have this issue now. I already had a contact form and decided to add the GDPR checkbox. It works as it should on desktop, but it is not showing up on smartphone.

    The form uses custom CSS stylesheet in Oxygen builder. When you go to the website you can find the form behind the green button in the top right corner.

    Thanks for any advice.

    Jakub

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey @necrosrandist,

    Thank you for contacting us!

    It looks like there might be a browser cache issue going on, as, on my end, I’m able to see the GDPR checkbox on my mobile device. Can you please try clearing the cache and see how it goes?

    Here’s a screenshot for quick reference

    In case it helps, here’s a tutorial from WPBeginner to clear browser cache.

    Thanks! ??

    Thread Starter necrosrandist

    (@necrosrandist)

    Thanks, it works now. Probably took some time before it showed up ??

Viewing 2 replies - 1 through 2 (of 2 total)
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