Product Veriation issue

  • Resolved ixap233

    (@ixap233)


    4 years, 9 months ago

    Hi, This plugin is working properly thanks for that.
    But I am having Variable product issue which is common on facebook.

    Problem is my al products are with variation. and after upload all product showing different variant on facebook store.
    for eg.
    product1 – var1
    product 2 -var3

    How can i fix this ?

Viewing 1 replies (of 1 total)

  • Hi @ixap233,

    Thanks for getting in touch! We’ve had a few reports of this issue so far, where the variation being shown in the Facebook store doesn’t match the default form values selected for the variation in WooCommerce. There’s an existing thread with some additional details here too: https://www.ads-software.com/support/topic/warning-wrong-prices-for-variable-products/#post-12836010

    At the moment our developers are aware of this but haven’t been able to find anything wrong with the generated data. They’ve reached out to Facebook to confirm how the data should be formatted to support this, and as soon as they hear back, they can either plan for a fix, or I can let you know what needs to be done!

    I would suggest for the time being to follow the other existing thread, and then we can keep everyone updated and informed in one place.

    Thanks so much for the question though, and I’m sorry we don’t have better information at this time! Will you be following the other thread so I can circle back with an update when I have one?

    Cheers!

    Simon.

Viewing 1 replies (of 1 total)
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