• Resolved coredevel

    (@coredevel)


    Hi I have issue on plugin because when inserted in unnecessary cookies the script of google analytics, after accept cookie in my website the script doesn’t load

    Can you help me please?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @coredevel,

    Make sure you have added the Google analytics script in non necessary cookies as shown here.

    Share the site URL once done so that we can have a look.

    Thread Starter coredevel

    (@coredevel)

    Hi
    Yes of course! I have paste all code from analytics in section HEAD like your screenshoot but doesn’t load analytics after accepted with the button.
    You can see here: https://piantaaloe.it

    Plugin Author WebToffee

    (@webtoffee)

    Hi @coredevel.

    We can see that you have some level of server caching in the site. To check it, add some query parameters after the end of the URL and reload the page and it will run the script.

    This version of the plugin has limited caching compatibility. You can check out the premium version for advanced caching compatibility.

    Thread Starter coredevel

    (@coredevel)

    Hi @webtoffee
    Can you give me the code that must paste in htaccess file for unlock the cache for the plugin and fix this issue please?

    Plugin Author WebToffee

    (@webtoffee)

    Hi @coredevel,

    You need to contact your hosting to get assistance regarding that.

    Thread Starter coredevel

    (@coredevel)

    My hosting fix the cookie issues on htaccess but I have still problem after accept cookie, because my analytics code doesn’t appear in view-source…
    I think that plugin has the bug…

    Plugin Author WebToffee

    (@webtoffee)

    Hi @coredevel,

    Your site still has caching. Please refer the 2 screenshots below:

    Screenshot 1: GA cookie are not loaded after accept.
    Screenshot 2: Added a query parameter in URL to flush the cache and as you can see the cookies are set.

    Thread Starter coredevel

    (@coredevel)

    Nothing, my hosting doing the force cache clearing but doesn’t work. They told me that you can give me another options because it’s very strange that the plugin continue to get this issue…
    We thought that Cloudfare create this issue and I don’t know how to fix..

Viewing 8 replies - 1 through 8 (of 8 total)
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