Critical error in new version of woocommerce

  • Resolved jtc650

    (@jtc650)


    4 years, 9 months ago

    So I have a multisite with 3 subsites and the main site. The network has woocommerce but it is not network activated. It is only manually activated on the 3 subsites. I tried to update to 4.0 and at that point it really had some issues on these 3 subsites. So I just reverted back to 3.9.3 I believe it was. I just decided to wait. Well now I have the newest version and whenever I go to the sites on the front end they are fine but if I try to login to any of the admins through the multisite I get an “There has been a critical error on your website.” If I delete Woocommerce I can get into the admin just fine but as soon as I reinstall woocommerce then I get the error on the backend again though everything looks fine on the front end.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    In order to troubleshoot that further we’d need a bit more information on what’s contained in that error report. Can you share a copy of the fatal error log as found under **WooCommerce > System Status > Logs** OR by asking your hosting provider for a copy of the server logs and then pasting the contents here?

    Thanks!

    Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Howdy!

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Critical error in new version of woocommerce’ is closed to new replies.