Not able to connect to whatever it’s looking for

@ohgoodiee Sorry to hear you’ve been encountering issues during setup. There are some troubleshooting steps on the plugins website which you can try if not already attempted.

If the issue remains after following those steps please share your Site Health information along with your current hosting provider and we can troubleshoot further.

duplicate

Site health = 100%

No issues found in PHP, Access or Error logs.

No issues found in the firewall logs.

No issues found on/in Cloudflare.

Hosting = self managed VPS with plenty of resources.

Second attempt resulted in the following:

https://sitekit.withgoogle.com/o/oauth2/callback/?state=sitekit-KnTAhXbNzZmXf8AcYWLjid&code=4/zwFz3xbpWL_JhNzNZPqWG4rGutKLCNqQgD7sxpPpPLqaEnv1ptzsgzebX3PjU_lmdpGJIolBNwo03_yOZvtYrmA&scope=email%20profile%20https://www.googleapis.com/auth/webmasters%20https://www.googleapis.com/auth/siteverification%20openid%20https://www.googleapis.com/auth/userinfo.profile%20https://www.googleapis.com/auth/userinfo.email&authuser=0&prompt=consent

getting site failed

@reneesoffice

I just went through all of your duplicates, no answer there as to why this issue is caused.

Site: https://verygood.coffee

Hosting provider: vpscheap.net

I should mention that I do not have any browser extensions, etc.

• This reply was modified 4 years, 6 months ago by ohgoodiee.

@ohgoodiee thanks for this info!

1) My apologies, duplicate was referencing that my colleague already replied to the topic.

2) For Site Health, could you provide the information that is on the Info tab as demonstrated in this image?

No worries. I did go through all the post that had the same title, hoping to find a clue to go on. Once we get an idea of what’s going on, I’ll reinstall the plug-in and we can try again.

### wp-core ###

version: 5.4.1
site_language: en_US
user_language: en_US
timezone: America/Phoenix
permalink: /index.php/%year%/%monthnum%/%day%/%postname%/
https_status: true
user_registration: 683
default_comment_status: open
multisite: false
user_count: 683
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /var/www/html/coffee
wordpress_size: 40.19 MB (42140815 bytes)
uploads_path: /var/www/html/coffee/wp-content/uploads
uploads_size: 51.18 MB (53662665 bytes)
themes_path: /var/www/html/coffee/wp-content/themes
themes_size: 2.10 MB (2202158 bytes)
plugins_path: /var/www/html/coffee/wp-content/plugins
plugins_size: 35.55 MB (37280630 bytes)
database_size: 5.98 MB (6275072 bytes)
total_size: 135.00 MB (141561340 bytes)

### wp-active-theme ###

name: Twenty Sixteen (twentysixteen)
version: 2.1
author: the WordPress team
author_website: https://www.ads-software.com/
parent_theme: none
theme_features: automatic-feed-links, title-tag, custom-logo, post-thumbnails, menus, html5, post-formats, editor-style, editor-styles, wp-block-styles, responsive-embeds, editor-color-palette, customize-selective-refresh-widgets, custom-background, custom-header, widgets
theme_path: /var/www/html/coffee/wp-content/themes/twentysixteen

### wp-themes-inactive (1) ###

Twenty Twenty: version: 1.3, author: the WordPress team

### wp-plugins-active (14) ###

Add From Server: version: 3.3.3, author: Dion Hulse
Advanced Excerpt: version: 4.3.5, author: WPKube
Cloudflare: version: 3.4.1, author: John Wineman, Furkan Yilmaz, Junade Ali (Cloudflare Team)
Contact Form 7: version: 5.1.9, author: Takayuki Miyoshi
GA Google Analytics: version: 20200325, author: Jeff Starr
Noptin - WordPress Newsletter Plugin: version: 1.2.9, author: Noptin Newsletter
Optimize Database after Deleting Revisions: version: 4.9.1, author: CAGE Web Design | Rolf van Gelder, Eindhoven, The Netherlands
Post SMTP: version: 2.0.12, author: Yehuda Hassine
Shared Counts: version: 1.3.0, author: Bill Erickson & Jared Atchison
Simple XML Sitemap Generator: version: 1.9.0, author: Eric-Oliver M?chler
Subscribe to Comments Reloaded: version: 200422, author: WPKube
User Registration: version: 1.8.3, author: WPEverest
WP Crontrol: version: 1.8.3, author: John Blackbourn & crontributors
WP Fastest Cache: version: 0.9.0.6, author: Emre Vona

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1691
imagemagick_version: ImageMagick 6.9.11-11 Q16 x86_64 2020-05-11 https://imagemagick.org
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 8 GB
	imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
	imagick::RESOURCETYPE_FILE: 768
	imagick::RESOURCETYPE_MAP: 8 GB
	imagick::RESOURCETYPE_MEMORY: 4 GB
	imagick::RESOURCETYPE_THREAD: 4
gd_version: 2.3.0
ghostscript_version: not available

### wp-server ###

server_architecture: Linux 2.6.32-042stab133.2 x86_64
httpd_software: Apache
php_version: 7.3.18 64bit
php_sapi: apache2handler
max_input_variables: 1000
time_limit: 14400
memory_limit: 256M
max_input_time: 60
upload_max_size: 2M
php_post_max_size: 8M
curl_version: 7.19.7 NSS/3.44
suhosin: false
imagick_availability: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 5.6.48
client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /var/www/html/coffee/wp-content
WP_PLUGIN_DIR: /var/www/html/coffee/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

• This reply was modified 4 years, 6 months ago by ohgoodiee.

@ohgoodiee thanks again. There is actually Site Kit specific details available in the Site Health when the plugin is activated. If possible could you:

1) Update to version 1.8.1 and run through the setup process.

2) If it fails, gather the Site Health information under ### google-site-kit ### under the Info tab.

We’ve been investigating similar reports in this Github issue. The situations have varied, but more consistently it had to do with a block/restriction at the host level. We’ll see if we can replicate the same in a similar environment as yours.

Step 1: Deactivate: GA Google Analytics

Step 2: Install Site Kit and run setup

The errors returned from running setup

Oops! There was a problem during set up. Please try again.
Unknown Error (code: http_request_failed).

Version 1.8.1
PHP Version 7.3.18
WordPress Version 5.4.1
Reference Site URL https://verygood.coffee
AMP Mode No
Site Status Not connected
User Status Not authenticated
Active Modules Site Verification, Search Console
Required scopes

openid: ?
https://www.googleapis.com/auth/userinfo.profile: ?
https://www.googleapis.com/auth/userinfo.email: ?
https://www.googleapis.com/auth/siteverification: ?
https://www.googleapis.com/auth/webmasters: ?

Search Console property None

Let me know what you think about this. I am curious about the “Search Console” as I do have analytics and search console is activated through it.

• This reply was modified 4 years, 6 months ago by ohgoodiee.

Firewall issue. Solved.

dig googleapis.com = 172.217.11.164 (172.217.0.0/16)

Punch hole in firewall for 172.217.0.0/16

Setup completed without issue.

Question: Do I have to leave the hole in the firewall after the setup has completed or can I close it?

@ohgoodiee Thanks for the update, nice troubleshooting.

In relation to your Firewall question is this a hosting based Firewall or local Firewall software? The plugin needs to be able to connect with https://sitekit.withgoogle.com so you may need to whitelist that service.

If you can share your Firewall solution we’d be happy to check from our side.

It’s complicated. Both on server and cloud based. They work hand-in-hand to keep the crackheads and script kiddies out.

I use CSF on the server and Cloudflare.

About 5 minutes ago, I logged into the site to start a new post to discover that there was a new problem. (backup for a sec. after setup, dashboard, etc all worked, lots of easy communication with all google services).

The new problem now is cURL 7 errors, freezing up the admin area (not able to go to anywhere in the admin area). I deactivated the plug-in, waited while writing this, reactivated the plug-in 5 sec ago and now all is back to normal. Not sure what that is about.

I’ve dealt with cURL 7 errors before so I’ll keep digging around to see what I can find.

btw. dig sitekit.withgoogle.com = 172.217.4.177 which falls into 172.217.0.0/16, so that should not be a problem.

@ohgoodiee thanks for the follow up. I’m curious if whitelisting your IP address would help in this case?

@reneesoffice

Depending on the setup, (sandbox, test server, etc) you have to have a loopback or your own ip has to be able to communicate back to the server for WP Cron to work.

I use a set scheduled cron from the server to keep the traffic down from WPs’ cron firing every time there’s a visitor.

In this case, for giggles, I disabled the server cron and enabled WPs’ cron to see if it would make a difference (maybe something in the way WP cron spawns off processes) but it didn’t make any difference.

As noted above “dotorg_communication: true” is WP’s way of letting you know that it can loopback.

For now, I haven’t had anymore cURL errors. I’ve been pretty hard on the server for the last few months, so decided to give it a good restart.

Will let you if anything else pops up.

@ohgoodiee really appreciate any updates as we’d like to make sure Site Kit can work in various environments. One tip a hosting provider gave us when there was issues with blocks at the server-level was opening port: 443 and port: 80 on their platform. I’m not sure if this would be helpful in your environment. Thanks again for the all the feedback you’ve provided thus far @ohgoodiee !