Listings expiring although settings say no

Hello Lin,

Thank you for your time and effort in creating the video.

As it shows in the video, the listings that are expiring requires renewing owing to the fact that, while creating the listings, “Never Expires” option was not checked. Please keep in mind that, wp-admin dashboard > Directory Listings > Add New Listings settings will override the settings in the “Directory Settings”. Ergo Default Listing Expires in Days = 0 is not taking effect.

Therefore, you need to edit the listings in the admin panel and select the “Never Expires” option. Please refer to the screenshot. I understand it could be a tedious task to change them manually and that is why we have the “bulk changing status” feature in plans and will be available in the foreseeable future. Unfortunately, you will have to change the status manually at the moment.

Regards,

So I need to go through all of them, despite the fact some do say never expire I have to go in and click update? Because when I go into each listing it does say Never Expired (could’ve taken it from the Directory Settings), but needs to be updated manually even though it says Never expires. Strange.

Hello Lin,

You only need to change the listings to “Never Expire” that says “Renewal” here. The ones that say “Never Expires” literally will not expire. So, changing the ones that expire on May 28 will do the job.

Regards,