Removed review but the rating is still affected

  • Resolved ssoulless

    (@ssoulless)


    4 years, 9 months ago

    Hello, I created a test review with 1 start rating, I removed the review, however the score is still affecting the star rating…

    If I remove a review it should not still affect the star rating, should it?

    thanks for your help, I need to know how to properly remove the review, I removed it from the comments section and from the reviews section of your plugin, the comment disappeared but it still affects the score.

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  • Plugin Author cusrev

    (@ivole)

    Thanks for trying our plugin!

    Can you please share URL of the page with this problem?

    Plugin Author cusrev

    (@ivole)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.

Viewing 2 replies - 1 through 2 (of 2 total)
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