Product Details Showing Code

  • Resolved Amit Singh

    (@amitsksingh)


    4 years, 6 months ago

    Hi There,

    My website is build using Divi theme and on FB single product page its showing code under “Details” on right side of page instead of details of product. Can you please help me fix this.

    The page I need help with: [log in to see the link]

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  • Hey?@amitsksingh,

    Thanks for writing to us about our plugin! I’m sorry to hear that the plugin isn’t working as expected. I am happy to help out here. ??

    Thanks so much for reporting this issue. I’ve let our product team know about this issue and that removing these shortcodes with the details we sync up to Facebook is likely the best course of action for the plugin.

    In the meantime, I would recommend setting up a specific description for each of your products under the Facebook > Facebook Description meta box in the product settings. It looks something like this:

    Would you please let me know if this is helpful and if there’s anything else I can help with?

    Thanks,

    Tamara ??
    SkyVerge

Viewing 1 replies (of 1 total)
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