Comments Not Showing

  • I migrated my WordPress.com blog to my new www.ads-software.com site and on posts that have multiple comments, it shows “0” comments at the top of the post. For a good example, scroll down to the “Jetted to Soaker Tub Conversion” post. If it can’t show the number of comments, I’d rather delete that than have it show 0 on it. Can anyone help? Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hey @thecozyloft,

    How are you?

    If you’d like to remove the title of the comments section, you can modify it by adding custom CSS code in your Theme Customizer.

    This code worked for me:

    
.comments-title
{
  display: none;
}

    Let me know if this worked for you. ??

    Best Regards,
    Pavle

    Thread Starter thecozyloft

    (@thecozyloft)

    Hi Pavle!

    I’m well and I hope you are also. ??

    Thank you for your suggestion. It did remove the “O thoughts” underneath the post where the comments begin so that’s fixed half of my issue, which is awesome. I really appreciate that!

    The part at the top has “No Comments” but when I click on it, it takes me to multiple comments. Do you know a way to remove the word “No” and just leave it with “Comments” by chance?

    Thank you again!
    Rhonda

    @thecozyloft Do you have an example of a post with comments? The posts that I’m clicking on, all don’t have any comments – so the ‘No Comments’ link is correct.

    Thread Starter thecozyloft

    (@thecozyloft)

    Hi Evan,

    Sure, try this one:
    https://www.thecozyloft.com/all-about-me/my-home/jetted-to-soaker-tub-conversion/

    Hello @thecozyloft,

    I have investigated this issue a bit more and everything points to the WordPress installation that may be faulty.
    Can you please try reinstalling the WordPress?

    Afterward, you can try disabling all plugins. Check if the comment number is displaying.

    Let me know if anything worked for you.

    Best Regards,
    Pavle

    Thread Starter thecozyloft

    (@thecozyloft)

    Hi Pavle,

    Okay, I do have a little success to share. On the post here, comments now show:
    https://thecozyloft.com/2017/01/jetted-to-soaker-tub-conversion/

    On the post here for example, comments do not show:
    https://thecozyloft.com/2008/10/sleep-sweetly/

    Any advice? Thank you for all your help thus far, too.
    Rhonda

    Hey @thecozyloft,

    I’m not one of the developers on the theme in question but I saw this and I don’t think it’s likely to be theme-related. It seems like it’s probably something that went a little wrong when you imported your site form WordPress.com to to a www.ads-software.com install.

    WordPress doesn’t actually count the number of comments on a post each time you ask for that number. Instead, it stores the comment count for each post in the posts table in the database and only updates it under certain conditions – for example, when a new comment is approved.

    I see there’s a plugin that might fix it, but it looks to me like the plugin would count ALL comments not just APPROVED comments. There’s also an article by WPBeginner that shows how to make a script (copy/paste their code) to fix it.

    Depending on how many posts you have, approving a comment for each would also be a way to fix it (even if you just added a new comment and then deleted it after)

    Hope that helps!

    Thread Starter thecozyloft

    (@thecozyloft)

    Thanks Aaron! That does make sense. I’m not sure why some are showing and some are not now but it has to be in the migration. At least they are showing on my more active posts so I’m going to just leave it where it is now and let it ride. I appreciate your help and clarity.

    Also, I appreciate everyone else who has helped me with this issue. Hope everyone has a great weekend!

Viewing 8 replies - 1 through 8 (of 8 total)
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