User email is required popup message

  • Resolved abarra

    (@abarra)


    4 years, 9 months ago

    Hi!, when a user tries to access a webinar using the web browser, an screen message requests user email:”User email is required.” Currently there is no email field, and I suppose it will be possible to use the current user email.

    Not sure if this is due to the fact the webinar was created as a meeting from eRoom Meetings and converted to webinar afterwards.

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  • Plugin Support supportstylemix

    (@supportstylemix)

    Hi,

    Please make sure that you are using the latest version of the plugin.

    Also, please check the issue by deactivating all the plugins and activating the WordPress default theme.

    We have checked the issue on our testing environments and could not detect any issues.

    If the problem still occurs, please send us the direct link to this page.

    regards

Viewing 1 replies (of 1 total)
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