Getting support

  • We have been trying to get support from you for two months since we purchased the plugin, our emails are not responding.
    We wrote you on your homepage, Konstantin promised to come back and it was not done.
    Thanks

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • I agree. It looks like support is not working anymore.
    I’ll be looking into other solutions.

    WordPress should monitor such behaviour from developers.

    Thread Starter goldatlas

    (@goldatlas)

    That’s right, I’ll wait a bit longer, I hope I will eventually get a support if no I will report to worpress, Sorry.

    Plugin Author templateinvaders

    (@templateinvaders)

    Hi @goldatlas

    Could you post you order number and we’ll check your requests?

    @goldatlas, @maxgorky we are overloaded with support requests currently but should to reply to everyone in a next couple of days.

    Thread Starter goldatlas

    (@goldatlas)

    HI,
    Glad you came back to me, I have no problem at all that you are busy, I have a problem that you do not return to me, I can wait, we have time. I have a total of 3 small CSS adjustment issues, that’s all.

    I sent Konstantin the pictures and explanations, now I understand that he is inactive, where you want me to send it now, please also give me an estimate of time when you are going to tach it please.

    Invoice No. : TINV33138 Order No. : 33138
    Thanks Benny

    Thread Starter goldatlas

    (@goldatlas)

    HI
    Any answer please…

    Thread Starter goldatlas

    (@goldatlas)

    HI
    Any answer please… After 5 days (-:
    This whole conversation turned out to be funny, I have yet to see a software developer who ignores a customer like that.
    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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