Display issues, and errors

  • Resolved rspector

    (@rspector)


    4 years, 5 months ago

    Good morning,
    I installed your card connect plugin yesterday and am having issues with it across the 4 websites that are using it. I ran into the issue with the disappearing card number field so I disabled IFRAME and that brought it back. Unfortunately the way the credit card input box displays looks really bad. The * are being put underneath the wording instead of at the end and on the https://www.foredom.net site the credit card icons are displaying vertically instead of horizontally.
    Another issue I’m seeing is in the order notes in woo-commerce. I’m seeing payment failed to capture at least twice on each transaction. I have confirmed the payment is in fact capturing but these error notes are disconcerting. Can you reach out to me and let me know how to fix these issues.
    I am also wondering what it would take to add capture on complete status to this plugin, like with the auth.net gateway. It is important that I can authorize transactions only and then capture them once the order status has been changed to shipped, or completed. Please let me know.
    Thank you
    Rob

    The page I need help with: [log in to see the link]

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  • Plugin Author RexAK

    (@rexak)

    Apologies for the delay, seem like this is resolved – when I viewed your cart, things look good.
    We cannot support every possible theme and custom configuration, but give it our best shot.
    Typically, this would be a CSS issue and fixable with custom Iframe CSS settings in the Card Connect Woo setting area, or if using the JS version, with your theme’s CSS.

Viewing 1 replies (of 1 total)
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