Read this before you post

If you’re using one of our free products, feel free to ask us anything on the forums. ThemeIsle has a great support team that is always ready to help you and all the members of our free community.
Please remember that the forums should not be used for PRO features or products, for premium, personalized support, use this form: https://themeisle.com/contact/

We came up with a set of guidelines on how to use our forums for submitting your requests.
• Before creating a thread, make sure your issue has not already been posted recently, it is possible your issue was resolved already in another post, and that post might contain the resolution. Also,
  check our documentation, here is a general overview of the plugin and functionalities it supports:
  https://docs.themeisle.com/article/428-visualizer-charts-and-graphs-documentation
• Here is the full list of documentation we have for Visualizer:
  https://docs.themeisle.com/category/657-visualizer
• If you can’t find an answer in the articles covered above – describe your issue clearly and concisely in the title; this helps us categorize your problem accordingly.
• When you’re describing your issue, please provide us with all the necessary details, so we can analyze the problem better: your operating system, your hosting, the error messages, what theme you are running, your version of WordPress, which browser you’re using, etc.Screenshots help as well, so post as many as you can. Please offer us as many details as you can because this way we’ll be able to start working on your issue right away.
• If a post was marked as resolved, please don’t comment on it anymore. Create a new post and add a link to the resolved post on the new post if it is related to your issue.

A few tips for avoiding redundant threads about basic topics:

1. How do I add custom code to the plugin? First of all, we don’t recommend modifying the plugin’s files directly. The best approach is to create an addon plugin (please check this guide on how to
do that -> https://bit.ly/38k15dT) and add your code through a WordPress filter.
Here is a guide with the available solutions/filters available in Visualizer:
https://docs.themeisle.com/article/605-how-can-i-populate-chart-series-and-data-dynamically

2. After data is imported to the chart, you can also customize the looks and feel of the chart and here is a great guide that covers the Manual Configuration:
https://docs.themeisle.com/article/728-manual-configuration

3. Visualizer uses Google Visualization library so you can always check for information available in their documentation to use custom variables available:

• https://docs.themeisle.com/article/691-how-to-use-google-visualization-variables
• https://developers.google.com/chart/interactive/docs/reference

4. If there’s an issue while you click on Edit Chart or Add New Chart, and nothing happens then there can be conflicts with various plugins, and/or themes that are currently active with your WordPress installation – please refer to this documentation in such case: https://docs.themeisle.com/article/739-how-to-fix-blank-screen-on-edit-add-new-chart-popup-in-visualizer.

Thanks for helping us and for choosing ThemeIsle.

• This topic was modified 4 years, 5 months ago by Themeisle.
• This topic was modified 4 years, 5 months ago by Themeisle.
• This topic was modified 4 years, 5 months ago by Themeisle.
• This topic was modified 4 years, 5 months ago by Themeisle.