Valid email address bouncing

  • Hi

    One of the email addresses to which I send newsletters has started getting set to ‘Bounced’. I know the address is valid and if I send emails manually from the same domain they get through perfectly. There only seem to be issues when using Mailpoet.

    I only send one email per day and only to approximately 40 people, so my domain should not be blacklisted for spam. I cannot see any diagnostics anywhere, explaining why the bounce is happening. I get no error emails to the ‘Bounce email address’

    All my plugins are up to date and I am using the 0-1000 subscriber plan of Mailpoet 3.

    Can anybody help please?

    Thanks

    Ian

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