Images not resizing

Hi @dmitry85

Thank you for reaching out.

I see that your store has over than 900 products with some products that have multiple images. While the lite version is limited to 150 images, you may not notice which images have been resized. I’d suggest to resize individual images by clicking “Regenerate thumbnails” link under Media menu > Library. (see screenshot).

If you want to reset the limit, please, email us at support[at]sirplugin.com .

Happy to help!

Best,
Nabil

Yes, I understand that. I tried to resize individual images but nothing happens. On the smart plugin’s page the counter is still “0 images of 150 processed”. What else could be the problem?

Hi @dmitry85

That’s likely because your server has low resources to process some images. Mostly due to low memory limit. Can you check your server error_log file for details?

Best,
Nabil

I have checked error log file. There are many such strings: “..an upstream response is buffered to a temporary file..”

Same problem.. 0 to 150 stays to zero and doesnt resizing at all..

Hi @xpanos @dmitry85

In most cases, if the counter doesn’t change, it means there is something with server resources such as low memory limit. Increasing the value to up 1024M should solve the problem.

To investigate further the exact cause, could you, please, send me your server_log file to support[at]sirplugin.com .

Best regards,
Nabil

My limit, set to php.ini in 512M, times 90 and 300 regardless..

Hi @xpanos

Please get in touch at support[at]sirplugin.com . I’ll be more than happy to help.

Best,
Nabil

Dear Nbil,
They informed me from my Hosting provider that they had a recent problem with their TMP folder and they will move my site in another server to solve it. I will try to reproduce the problem and I ll let u know here, in a couple of hours.
Thanx again. Your plugin rocks! ??
If everything work fine in my new installation I will definatelly go PRO! ??

Hi Nabil @nlemsieh
I have sent you an email my log file

After our server’s problem solved this problem does not exist anymore. Nothing had to do with this amazing plugin for me it was a hosting’ server misconfiguration.

I hope dmitry85 solve it in his side as well.
Keep up

My problem is resolved! Everything is working! Thanks a lot Nabil @nlemsieh for your help, your plugin is indispensable. @xpanos Thanks bro, and good luck