What is a webhook? And is it important to use this?

Hello @hiphuisje,

Thank you for reaching out to us.

If you wish to send the email through the external mailing system then you can use the webhook.

Here is the doc for more details:
– https://cartflows.com/docs/enable-webhooks-in-woocommerce-cart-abandonment-recovery-plugin/

Let us know if you have any questions.

Thank you for your answer. So if i don’t use the webhook option the customer doesn’t receive the coupon code? Or is it okay to not use the webhook?

Hello @hiphuisje,

You can send the recovery email with the coupon code without enabling the webhook.

You can find the create coupon setting in email template setting.
Please see here: https://i.imgur.com/yiEjlPN.png

Let us know if you have any questions.