Registration works, login doesn’t

  • Resolved adrian5

    (@adrian5)


    4 years, 8 months ago

    I have integrated without any problems Facebook, Google and Twitter and the registration works with all of them.

    However, on the next attempt to use the login buttons (after the initial account creation) after the social prompt the plugin does nothing. After the social login closes the user state doesn’t change to logged in nor there is any error message.

    Testing was done in incognito.

    Please advise. Thanks.

Viewing 1 replies (of 1 total)
  • Plugin Support Laszlo

    (@laszloszalvak)

    Hi @adrian5

    Is it possible that you have some kind of cache on your site? E.g. a server cache or object cache?
    Since I assume the problem will be related to that we can not set our cookie in the browser which will make the login failed.
    What I would suggest first is going to Nextend Social Login > Global Settings > General tab: https://nextendweb.com/nextend-social-login-docs/global-settings/
    and set “Debug mode” to “Enabled”

    If you try to login this way, you will probably receive an CSRF state validation error message. If this is the case, then you should check if disabling all kind of cache makes any difference. If it does, and you have multiple kind of cache, then you could find out the cause of the problem by checking the login when only one of them is enabled at a time.
    ( Note: To avoid false results, each time you make a test, delete the cookies or close all incognito tabs/windows! )

    Please let me know if that fixed the problem.

    Best regards,
    Laszlo.

Viewing 1 replies (of 1 total)
  • The topic ‘Registration works, login doesn’t’ is closed to new replies.