Reviews stars

  • Resolved esobol

    (@esobol)


    4 years, 8 months ago

    Hi,

    I noticed that the stars in the review don’t change the color when you make an evaluation. I made a short video to show you what it is about. –> https://streamable.com/8s5nbe

    I think it is a little disturbing, the users could think that nothing happens but make an evaluation without understanding. I hope you will understand my point. How could I fix this? My actual theme is Divi.

    Also, I tried with another theme Storefront it seems a little bit better but not so much : https://streamable.com/7w3kgt

    Thanks !

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there!

    That “Leave Feedback” option under the My Account > Orders page that you showed in your screencast is not part of the default WooCommerce plugin functionality.

    By default with WooCommerce, customers are able to view a product page and leave feedback in the “Reviews” section of the page. With WooCommerce and our Storefront theme, it would appear something like this:

    review
    Link to image: https://d.pr/i/ECwtj4

    The “feedback”/review functionality you are seeing is most likely coming from another plugin on your site. I would recommend narrowing down where it is coming from by deactivating plugins on the site until you find the one that is adding it. Additionally, the styling (color/design/layout) of most elements of the page are usually controlled by the active theme. As you mentioned you are using Divi, and it gets a bit better when you switch to Storefront, I would recommend reaching out to the Divi team to ask about any styling that is being applied by the theme.

    I hope that helps!

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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