Popup still appear

  • Resolved creapress

    (@creapress)


    4 years, 8 months ago

    Hello,

    I have switch off popup to draft, then I remove to trash and deleted it permanently.
    I have desactivated and reactivate popup maker plugin but the popup still appear.

    Could oyu help me to remove the popup please?

    Thanks for support.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Maria T

    (@mariatogonon)

    Hi @creapress – thanks for reaching out and apologies for the inconvenience.

    I viewed your website and it seems there is no popup displaying. Watch this please: https://share.getcloudapp.com/P8ueQrGP

    Have you managed to sort that out??
    ?
    If not then could you please try to delete/purge all browsers’ cache and caching plugin cache to see if the issue will still persist? You can also try it in a different browser or in incognito mode as well.?Or, you can try to deactivate the caching plugin (if you have any) temporarily from your end to see if that helps.

    If that helps, then we would very much appreciate it if you could quickly?rate the plugin, just to help us spread the word.

    Thank you.

Viewing 1 replies (of 1 total)
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