Monthly subscription now renewing with Stripe

  • Resolved lucio7

    (@lucio7)


    4 years, 4 months ago

    Hey guys,

    I run monthly subscriptions and when users sign up with PayPal all is good.

    But with Stripe, even though the charges go through, Leaky does not renew the subscription.
    So I get several customers complaining they have no access, and when I check, indeed, the payment is correct, but Leaky’s status is “has access – no”.

    I am guessing it’s webhooks, but they seem to be set up fine and Stripe is sending them out (see pic below).

    Any idea?
    I just can’t seem to find out what the issue might be.

    2020-07-01_0008

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