Jetpack is and was slowing my site down till it crashes

I am like a great deal of the people here in that I have a website that is starting to get some traction and I want it speedy and safe.

I bought the year subscription on 4-22 for $99 after working with the free version.

In theory a plugin that offers the list of items that Jetpack offers for $99 is a steal, but only if it works.

Then after 2 weeks suddenly my site starts running slow and kept getting slower the longer it ran.

This went on and off for the next week, the whole time I am watching my traffic numbers drop because my site it not working.

During the next week I spoke with my hosting provider trying to find out what was causing the problems and try as they might they could not find anything wrong in the server and said that it must be a plugin in WordPress.

Jetpack likes to hide were the important stuff is like the modules; CDN, protection and all the others at the bottom of the Setting page called Debug.

Finally I found a post that showed me were the modules are and stated that they had the same problem with Jetpack slowing their site down and to try this.

I tried that at it seemed to help but then the slow down started again.

I spent all of last 2 weekends, Saturday and Sunday, trying to get my site back up and running and worked on it during the week. Nothing worked.

I searched the web and while a lot of people complained about it slowing their sites down there was nothing offered to fix the problem.

Finally I went and turned off all of my plugins and then watched the Jetpack screen in Debug. At the very top of the dashboard screen Jetpack will show you if it is happy and working with your site. You get Green letters saying that everything is working fine.

Guess what if I even turned on 1 plugin Jetpack would show the red line stating that is was not working right. This just did not make any sense as my plugins are the sameones that anyone with a WordPress site would install.

This morning I woke up ticked. I had wasted 9 days trying to get Jetpack to work and spent $99 for the premium version.

After shutting down all plugins to check it one more time. As I turned on any plugin it showed the red line of death and got slower and slower.

I turned off Jetpack, rebooted my server and starting turning back on my plugins one at a time and installed a simple caching plugin.

Now my site is flying along and loading almost all of my post in the 2 to 3 second range.

I am now a happy camper except for this fact.

I am out $99 and Jetpack will not work on my site.

You must ask for a refund within the first 30 days. Guess what I am 8 days past my refund period and on my Jetpack dash board the only option it now gives me is to cancel my account, which means throwing away $99.

The other plugin that comes along with Jetpack is Vaultpress. Great in theory but I could never get any backups. It would let me login but when I tried to access the backups it said that my password was no good. No matter how many times I reset my password it still would not let me into the Backup files.

I am not a programmer but my guess is that something is wrong with the Protection part of Jetpack. What I do know is that when Protection was turned off my site almost got back to normal. But then still slowed down and stopped working.

I am not the only person having the problem with Jetpack slowing down a WordPress site, but I have found post here in the support board and elsewhere on the web going back years complaining about the same issue.

All I want is my $99 back mainly because of the 9 days I wasted trying to get Jetpack working and the fact that someone at Jetpack knows about this problem and is not doing nothing about it.

• This topic was modified 4 years, 8 months ago by dtbcinci.
• This topic was modified 4 years, 8 months ago by dtbcinci.