login issues

  • Resolved rabaj1

    (@rabaj1)


    4 years, 8 months ago

    I just started using ultimate member, it was working really well. The problem came when I made the login section. When a user enters their information WordPress says that a critical error happened on the website. However, a portion of the link is correct. What I mean is that when I delete a portion of the link, including a redirect command, it works fine, but I would have to manually do this to get back to the home screen. This does not happen in any other place including the register. Any ideas as to how to stop it from redirecting to an error page?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @rabaj1,

    Please make sure that you’ve assigned correct login page in Ultimate member -> Settings -> General -> Pages section.
    Your login page should contain your login form shortcode which you can find in Ultimate member -> Forms section.
    This issue can be due to some conflicts with your theme or one of your plugins, please do a quick conflict test so we can rule out any conflicts and see if this issue goes away. Here is the doc on how to do a conflict test if you are not sure how to do it.

    Regards.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @rabaj1,

    …..This thread has been inactive for a while so we’re going to go ahead and mark it Resolved….

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help… ??

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘login issues’ is closed to new replies.