CRITICAL Uncaught Error: Class ‘Imagick’ not found

  • Resolved kegobeer

    (@kegobeer)


    4 years, 8 months ago

    I got this error when an order is manually set completed:

    2020-07-04T14:21:46+00:00 CRITICAL Uncaught Error: Class 'Imagick' not found in /home/customer/***/public_html/wp-content/plugins/print-invoices-packing-slip-labels-for-woocommerce/includes/vendor/dompdf/lib/Cpdf.php:4862
Stack trace:
#0 /home/customer/***/wp-content/plugins/print-invoices-packing-slip-labels-for-woocommerce/includes/vendor/dompdf/lib/Cpdf.php(4984): Cpdf->addImagePngAlpha('/tmp/ca_dompdf_...', 15, 706.89, 112.5, 116.25, 3)
#1 /home/customer/***/wp-content/plugins/print-invoices-packing-slip-labels-for-woocommerce/includes/vendor/dompdf/src/Adapter/CPDF.php(864): Cpdf->addPngFromFile('/tmp/ca_dompdf_...', 15, 706.89, 112.5, 116.25)
#2 /home/customer/***/wp-content/plugins/print-invoices-packing-slip-labels-for-woocommerce/includes/vendor/dompdf/src/Renderer/Image.php(110): Dompdf\Adapter\CPDF->image('/tmp/ca_dompdf_...', 15, 18.75, 112.5, 116.25, 'normal')
#3 /home/customer/***/wp- in /home/customer/***/wp-content/plugins/print-invoices-packing-slip-labels-for-woocommerce/includes/vendor/dompdf/lib/Cpdf.php on line 4862

    I have the invoice configured to be emailed when completed, so when the order is completed I get an error that my website crashed – and no completed email is sent. The order status shows completed but there is no note saying the order went from processing to completed. When I disable the setting for sending the invoice as a PDF then the order processes perfectly.

    Any help is appreciated. Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @kegobeer,

    Please share your Woocommerce system report from Woocommerce menu > Status.

    Thread Starter kegobeer

    (@kegobeer)

    ### WordPress Environment ###

WordPress address (URL): https://www.graceful-pieces.com
Site address (URL): https://www.graceful-pieces.com
WC Version: 4.2.2
REST API Version: ? 1.0.8
WC Blocks Version: ? 2.5.16
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.2.4
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WP Multisite: –
WP Memory Limit: 768 MB
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Server Info: Apache
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Remote Get: ?

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WC Database Prefix: r091mewyvi
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mailpoet_page: 1
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notification: 2
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Complete: 194
Oldest: 2020-06-30 17:57:03 -0500
Newest: 2020-07-07 16:56:30 -0500

Pending: 2
Oldest: 2020-07-07 17:56:30 -0500
Newest: 2020-07-09 20:26:03 -0500
    Plugin Author WebToffee

    (@webtoffee)

    Hi @kegobeer,

    After some research, we could see that the error might be because the required php class not being installed in your server. Please try out the solution discussed here and let us know if that fixes the error.

    Thread Starter kegobeer

    (@kegobeer)

    I use Siteground hosting, and do not have any kind of access to install modules or libraries. I already have the necessary statement in my php.ini file to enable imagick. Running a phpinfo shows that I have imagick 3.4.3RC1 available.

    • This reply was modified 4 years, 7 months ago by kegobeer.
    • This reply was modified 4 years, 7 months ago by kegobeer.

    Kegobeer,

    We had similar issue with SG and found if we emptied their cache through their cPanel it helped fix the issue with imagick. Because some plugins reported it was there and others stated it was missing.

    Not sure if this will help you?

    Tracey

    Hi,

    I got the similar issue as below, and we use the siteground as well. Not sure whether you can solve this problem.

    thank you.

    `Fatal error: Class ‘Imagick’ not found
    #0 /home/customer/www/marbasket.com/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/lib/Cpdf.php(4988): Cpdf->addImagePngAlpha(‘/home/customer/…’, 57.442913385827, 756.10062992126, 56.692913385827, 56.692913385827, 6)
    #1 /home/customer/www/marbasket.com/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Adapter/CPDF.php(864): Cpdf->addPngFromFile(‘/home/customer/…’, 57.442913385827, 756.10062992126, 56.692913385827, 56.692913385827)
    #2 /home/customer/www/marbasket.com/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Renderer/Image.php(110): Dompdf\Adapter\CPDF->image(‘/home/customer/…’, 57.442913385827, 29.096456692913, 56.692913385827, 56.692913385827, ‘normal’)
    #3 /home/customer/www/marbasket.com/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Renderer.php(293): Dompdf\Renderer\Image->render(Object(Dompdf\FrameDecorator\Image))
    #4 /home/customer/www/marbasket.com/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Renderer.php(127): Dompdf\Renderer->_render_frame(‘image’, Object(Dompdf\FrameDecorator\Image))
    #5 /home/customer/www/marbasket.com/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Renderer.php(194): Dompdf\Renderer->render(Object(Dompdf\FrameDecorator\Image))
    #6 /home/customer/www/marbasket.com/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Renderer.php(194): Dompdf\Renderer->render(Object(Dompdf\FrameDecorator\TableCell))
    #7 /home/customer/www/marbasket.com/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Renderer.php(194): Dompdf\Renderer->render(Object(Dompdf\FrameDecorator\TableRow))
    #8 /home/customer/www/marbasket.com/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Renderer.php(194): Dompdf\Renderer->render(Object(Dompdf\FrameDecorator\TableRowGroup))
    #9 /home/customer/www/marbasket.com/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Renderer.php(194): Dompdf\Renderer->render(Object(Dompdf\FrameDecorator\Table))
    #10 /home/customer/www/marbasket.com/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/FrameReflower/Page.php(148): Dompdf\Renderer->render(Object(Dompdf\FrameDecorator\Block))
    #11 /home/customer/www/marbasket.com/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/FrameDecorator/AbstractFrameDecorator.php(895): Dompdf\FrameReflower\Page->reflow(NULL)
    #12 /home/customer/www/marbasket.com/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Dompdf.php(847): Dompdf\FrameDecorator\AbstractFrameDecorator->reflow()
    #13 /home/customer/www/marbasket.com/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/class-wcpdf-pdf-maker.php(53): Dompdf\Dompdf->render()
    #14 /home/customer/www/marbasket.com/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/documents/abstract-wcpdf-order-document.php(678): WPO\WC\PDF_Invoices\PDF_Maker->output()
    #15 /home/customer/www/marbasket.com/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/documents/abstract-wcpdf-order-document.php(713): WPO\WC\PDF_Invoices\Documents\Order_Document->get_pdf()
    #16 /home/customer/www/marbasket.com/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/class-wcpdf-main.php(342): WPO\WC\PDF_Invoices\Documents\Order_Document->output_pdf(‘inline’)
    #17 /home/customer/www/marbasket.com/public_html/wp-includes/class-wp-hook.php(287): WPO\WC\PDF_Invoices\Main->generate_pdf_ajax(”)
    #18 /home/customer/www/marbasket.com/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
    #19 /home/customer/www/marbasket.com/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #20 /home/customer/www/marbasket.com/public_html/wp-admin/admin-ajax.php(176): do_action(‘wp_ajax_generat…’)
    #21 {main}

    Plugin Author WebToffee

    (@webtoffee)

    Hi @mildqqwild,

    It looks like the DOMPDF library that is used to render the PDF of the labels is not working in your site. Since we have an alternate library, please try with that.

    Please download and install our mPDF add-on from here.

    Then go to Invoice/Packing plugin > General Settings > Advanced > Choose mPDF library.

    Hi,

    Thank you. I downloaded and run the above setting, but it errors again.

    m.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @mildqqwild,

    Can you please contact the Siteground support team and enquire about the error parallelly? Also as mentioned by another user, please try clearing the SG cache through Cpanel.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘CRITICAL Uncaught Error: Class ‘Imagick’ not found’ is closed to new replies.