my word press (church theme) appears to have crashed ? pls help

this is the error message I get, after I type in the username and pass and press enter

Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/chrome/en-US.jar!/locale/browser-region/region.propertiestruepalestine.com.

ok not sure what the heck is going on, may be someone has got logins to my site but the following error has just appeared

Warning: require(/www/sites/lcn/www.truepalestine.com/web/wp-includes/compat.php) [function.require]: failed to open stream: No such file or directory in /www/sites/lcn/www.truepalestine.com/web/wp-settings.php on line 246

help

Ummm, right. There’s possibly more than one issue here.

What happens if you try and log in with a different browser?

i have just noticed ‘<?php
// Silence is golden.
?>’

in the index.php file

their is no other text apart from this in that, index.php file

is this meant to be like this?

hi, i have tried i.e and firefox, but get the same error message

‘Warning: require(/www/sites/lcn/www.truepalestine.com/web/wp-includes/compat.php) [function.require]: failed to open stream: No such file or directory in /www/sites/lcn/www.truepalestine.com/web/wp-settings.php on line 246’

That might be normal, but it depends on which index.php file you’re looking at. In sub-folders, like your plugins folder that file is put there to prevent the directory contents being listed.

I meant when you tried to login with IE… what happens? The “Firefox can’t find the file at…” looks like a browser issue y’see. Or are you not getting that message any more on Firefox either?

that message appears in this index.php file

xxxxxxx.com/web/wp-content/index.php

is this normal?

I can now no longer view the admin page or the home page

in firefox I get the following error when trying to open the admin and homepage ;
Warning: require(/www/sites/lcn/www.truepalestine.com/web/wp-includes/compat.php) [function.require]: failed to open stream: No such file or directory in /www/sites/lcn/www.truepalestine.com/web/wp-settings.php on line 246

in i.e I the exact same message as above.

what could be causing this?

Download a fresh copy of WordPress and unzip it to your hard drive:
https://www.ads-software.com/download/

Open up your preferred FTP program.

Delete the wp-admin and wp-includes folders. Then, making sure you’re in auto-mode, re-upload the wp-admin and wp-includes folders from the fresh copy of WordPress you’ve just unzipped.

Then delete the wordpress files in the root directory, except for the wp-config.php file and re-upload the fresh copies to replace them.

At no point touch your wp-content folder or your wp-config.php file!

If you need fuller instructions for a manual upgrade, you can find them here:
https://codex.www.ads-software.com/Upgrading_WordPress

the index.php is supposed to look like that.. have you tried other browsers. if its still not working, then i think that you may have an issue with a plugin malfunction at best. reload a fresh copy of WP. that might take care of it..

if I reload word press as per above, will this affect the theme??

and I dont have anything backed up, my web designer who was contracted for the work, let me down big time and I am having to help out the guys.

thanks for you support so far.

No, your theme is stored in your wp-content folder. And as I said above… don’t touch that.

get your database backed up first ..at any cost! do that before you do anything else…

OK, will give that a shot, but this is the error message, is this a common error message, and what is normally the cause
Warning: require(/www/sites/lcn/www.truepalestine.com/web/wp-includes/compat.php) [function.require]: failed to open stream: No such file or directory in /www/sites/lcn/www.truepalestine.com/web/wp-settings.php on line 246