MailPoet sending blocked

  • Resolved padredenny

    (@padredenny)


    4 years, 7 months ago

    We are setting up the MailPoet system. Initially we had imported our list being used by an older plugin. And we sent an email by mistake to the list before everything was ready.

    Immediately we got a notice that MailPoet was blocking sending from our account, because too many of the list emails were bad.

    We are going to start again with a new empty list. But how do we get sending turned back on? Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

  • I had the same issue and this works out.
    1. Go on the MailPoet settings.
    2. Then Advanced, and at the bottom find “Reinstall from Scratch” and hit the Reinstall button.
    3. Just follow the steps in there and make sure the email that is sending from on the first step is from your domain and not a gmail, yahoo, etc.
    4. Then you need to create your forms again.

    Hope it works for you.

    Hi @padredenny,

    In order to have the MailPoet Sending Service restored for your account, you need to contact us via email.

    You’ve probably received one or more notification emails related to this issue, so just reply and we will check and review your account.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘MailPoet sending blocked’ is closed to new replies.