Popup Builder JS Error
-
When I go to edit a Page with Elementor, I can add new blocks like images, but when I try to edit a Section by clicking on the blue tabs on my page already, the left Edit Section panel is greyed out. According to your page, this means that there is a plugin causing conflict. I determined it was Popup Builder (see link to plugin below) plugin.
I worked with Popup Builder support to troubleshoot and they said that it is a JS Error on your end when inspecting the site.
I attached a screenshot of what it looks like when the plugin is activated and greys out the widget panel, versus how it normally looks (and when I deactivate this plugin).
Screenshot of Error: https://ibb.co/f2SQz7P
Screenshot of How it Should Work: https://ibb.co/qYvhBWr
[images hosted on https://imgbb.com/%5D%5DPopup Builder – Responsive WordPress Pop up – Subscription & Newsletter
https://www.ads-software.com/plugins/popup-builder/Elementor Version 2.9.13
Wordpress Version: 5.4.2
Astra Theme
I do not have Elementor Pro.== Server Environment == Operating System: Linux Software: Apache MySQL version: Percona Server (GPL), Release 84.1, Revision b308619 v5.6.41-84.1 PHP Version: 7.0.33 PHP Max Input Vars: 1000 PHP Max Post Size: 64M GD Installed: Yes ZIP Installed: Yes Write Permissions: All right Elementor Library: Connected == WordPress Environment == Version: 5.4.2 Site URL: https://mcintoshenergy.com Home URL: https://mcintoshenergy.com WP Multisite: No Max Upload Size: 64 MB Memory limit: 256M Permalink Structure: /%postname%/ Language: en-US Timezone: 0 Debug Mode: Inactive == Theme == Name: Astra Version: 2.4.5 Author: Brainstorm Force Child Theme: No == User == Role: administrator WP Profile lang: en_US User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.116 Safari/537.36 == Active Plugins == All-in-One WP Migration Version: 7.24 Author: ServMask AMP Version: 1.5.5 Author: AMP Project Contributors Autoptimize Version: 2.7.3 Author: Frank Goossens (futtta) Chaty Version: 2.6.3 Author: Premio Disable Comments Version: 1.10.2 Author: Samir Shah Elementor Version: 2.9.13 Author: Elementor.com Google Analyticator Version: 6.5.4 Author: SumoMe Insert Headers and Footers Version: 1.4.6 Author: WPBeginner MetaSlider Version: 3.16.4 Author: Team Updraft Ninja Forms Version: 3.4.24.3 Author: Saturday Drive Popup Builder Version: 3.68.2 Author: Sygnoos Really Simple SSL Version: 3.3.4 Author: Really Simple Plugins Simple 301 Redirects Version: 1.07 Author: Scott Nellé Smush Version: 3.6.3 Author: WPMU DEV Social Media Feather Version: 2.0.0 Author: socialmediafeather The Post Grid Version: 2.3.3 Author: RadiusTheme Wordfence Security Version: 7.4.9 Author: Wordfence WP Fastest Cache Version: 0.9.0.8 Author: Emre Vona Yoast SEO Version: 14.5 Author: Team Yoast == Must-Use Plugins == SSO Version: 0.3 Author: Garth Mortensen, Mike Hansen == Elements Usage == page : 1 button : 2 heading : 5 icon-box : 3 image : 1 social-icons : 1 spacer : 1 text-editor : 6 section : 15 button : 6 heading : 9 icon : 3 icon-box : 3 image : 8 spacer : 4 star-rating : 3 testimonial : 3 text-editor : 11 toggle : 1 wp-post : 3 button : 6 heading : 19 icon : 1 icon-box : 3 image : 16 social-icons : 1 spacer : 8 text-editor : 21 toggle : 1 wp-page : 10 button : 34 counter : 3 divider : 2 google_maps : 2 heading : 53 html : 2 icon : 3 icon-box : 35 image : 20 image-box : 2 shortcode : 2 social-icons : 1 spacer : 10 star-rating : 3 testimonial : 3 text-editor : 49 toggle : 2 video : 1 == Log == PHP: showing 3 of 3PHP: 2020-01-10 19:11:06 [error X 3][/home4/mcintot3/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php::1165] Maximum execution time of 30 seconds exceeded [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] PHP: 2020-01-13 17:25:16 [notice X 179][/home4/mcintot3/public_html/wp-content/plugins/elementor/core/logger/items/js.php::17] Undefined index: url [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] PHP: 2020-01-31 19:15:03 [notice X 1][/home4/mcintot3/public_html/wp-content/plugins/elementor/core/logger/items/base.php::101] Array to string conversion [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] JS: showing 7 of 7JS: 2020-01-13 17:23:48 [error X 85856][https://mcintoshenergy.com/wp-content/plugins/elementor/assets/lib/pickr/pickr.min.js?ver=1.4.7:2:16609] Cannot read property \'clone\' of null JS: 2020-01-13 17:23:48 [error X 1707][https://mcintoshenergy.com/wp-content/plugins/elementor/assets/lib/pickr/pickr.min.js?ver=1.4.7:2:21059] Cannot read property \'changestop\' of null JS: 2020-02-03 16:59:20 [error X 2][https://mcintoshenergy.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.8.5:31:42099] Cannot read property \'message\' of null JS: 2020-02-03 20:22:37 [error X 1][https://mcintoshenergy.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.8.5:31:36487] Cannot read property \'0\' of undefined JS: 2020-03-11 15:27:32 [error X 1][https://mcintoshenergy.com/wp-admin/load-scripts.php?c=0&loadchunk_0=underscore,shortcode,utils,jquery-core,jquery-migrate,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jqu&loadchunk_1=ery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.3.2:12:2928] Maximum call stack size exceeded JS: 2020-04-10 15:25:25 [error X 1][https://mcintoshenergy.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.9.7:31:161932] Cannot read property \'html\' of undefined JS: 2020-07-02 14:12:44 [error X 48][https://mcintoshenergy.com/wp-content/plugins/elementor/assets/lib/nouislider/nouislider.min.js?ver=13.0.0:2:4604] noUiSlider (13.0.0): \'start\' option is incorrect. Log: showing 6 of 62020-01-31 18:58:13 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '2.8.3', 'to' => '2.8.5', )] 2020-03-11 15:19:17 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '2.8.5', 'to' => '2.9.5', )] 2020-04-08 16:05:41 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '2.9.5', 'to' => '2.9.7', )] 2020-04-23 15:10:19 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '2.9.7', 'to' => '2.9.8', )] 2020-06-09 14:58:36 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '2.9.8', 'to' => '2.9.11', )] 2020-07-07 18:29:34 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '2.9.11', 'to' => '2.9.13', )]
- The topic ‘Popup Builder JS Error’ is closed to new replies.
