zoom/focus of product thumbnails on product listing page

Hello @simmmiii,

Why do images seem to have different focus here?

https://viaalux.com/product-tag/thom-browne/

The images on https://viaalux.com/product-tag/thom-browne/ seem to have different images sizes:

– https://viaalux.com/wp-content/uploads/2020/06/NARCISSUS_DTS503-58-03_side-scaled-300×240.jpg
– https://viaalux.com/wp-content/uploads/2020/06/TBX011-B-11_angle-720×576-b2215127-600e-4c91-bcce-4e8241150114-600×480.jpg
– https://viaalux.com/wp-content/uploads/2020/06/TB-015-LTD-GLD-62-front-768×549-500×500-300×240.jpg

I suggest that you upload all images using the same format and with the same spacing.

https://viaalux.com/product-tag/dita/ – Second row, First product, second image is too zoomed in while the first one looks okay. How do I fix that?

When looking up https://viaalux.com/product-tag/dita/, all images are showing the same sizes on my end: https://d.pr/i/9gx1AE

Do these product images look different on your end? If so, could you provide a screenshot of the issue and let us know what OS and browser you are using?

Duplicate of https://www.ads-software.com/support/topic/images-show-up-with-different-focus-on-product-listing-page/

@nielslange To get to the second image, You will need to press the icon that shows up when you hover on the product. Attached snapshot. The link for the second image does not have “scaled” in its name. Which is why it shows up zoomed in. I would like to know how can they all show up with the same focus. I think i read the images get “scaled” and have scaled in the name when image is greater than a certain size. What can I do to address this problem?

@nielslange Precisely https://www.ads-software.com/support/topic/media-library-resizing-images-on-upload/, but this “scaling” is being applied to only some of the pictures and thus the issue

Hi there,

this “scaling” is being applied to only some of the pictures and thus the issue

It sounds like your theme is doing that as explained in this duplicate thread:

https://www.ads-software.com/support/topic/images-show-up-with-different-focus-on-product-listing-page-2/

Please reach out to the support team of your theme if the images are still not displayed correctly after making sure the image sizes are uniform before the upload.

Thank you!

Hi there,

We haven’t heard from you in a while so I’ll be marking this thread as resolved.

Feel free to open a new thread and link to this one if you have further questions though.

Have a wonderful day ahead!