Thumbnails gallery

  • Hello,
    I am using the Flatsome theme. I have a photo gallery on my product pages and I want to insert videos that I uploaded to my Vimeo channel. The videos display fine, but the thumbnails on the left do not display the video.
    So for example, if I have 4 photos and a video, in terms of thumbnails, I only have 4 photos (the thumbnails are offset from the photos that are presented).
    I checked the option “Include Videos in Image Gallery” in the settings.
    I tried to put my API number for Vimeo.
    Is my theme not compatible with your extension or is there something to do?
    Thank you in advance for your help.
    Best regards.

    Flatsome version : 3.12
    Product videos for woocommerce version : 2.1.0
    Woocommerce version : 4.3.1

    • This topic was modified 4 years, 4 months ago by zazaofmars.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Rob Gelhausen

    (@repupress)

    Hello @zazaofmars,

    Thanks for using the plugin. Could you send me a link to a product page? With the thumbnails the manually entered videos will not show a link to the thumbnail.

    Rob G.

    Thread Starter zazaofmars

    (@zazaofmars)

    Hello,
    Thank you for your message. My website is on production, so I have to uncheck “Include Videos in Image Gallery” and “Hide the Video Tab” (otherwise visitors see there is a bug). If I send you the link, you will only see the tabs. I entered videos manually…

    Will thumbnails work if i use the API? I can’t find the documentation to do this.

    Thanks a lot ! Your plugin is great, I hope I can get it to work properly!

    Plugin Author Rob Gelhausen

    (@repupress)

    Yes, if you use the API the video thumbnails will work. We should include that information in the how to video. Thank you for the complement. If you could throw us a 5 star review, that would be extremely helpful to our business.

    The issue with the thumbnails showing in the image gallery may be because of the theme you are using as well and unfortunately there is not a whole lot we can do about it because certain themes do not use the required product page hooks, as seen in this diagram.

    Required Hook: woocommerce_product_thumbnails

    https://www.businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/

Viewing 3 replies - 1 through 3 (of 3 total)
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