WooCommerce 4.3.1 stops Avada Fusion slider from working

  • Resolved Chrisp2408

    (@chrisp2408)


    4 years, 4 months ago

    I have used the Avada theme with WooCommerce for quite a while with no interoperability issues until now.

    After updating WooCommerce to v4.3.1 my Avada theme Fusion slider has stopped working. All I get is a wheel icon that rotates.

    If I disable the Woocommerce plugin the slider works perfectly as it should.

    Any help would be greatly appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
  • laceyrod

    (@laceyrod)

    Automattic Happiness Engineer

    Hi @chrisp2408,

    Thanks for reaching out.

    Out of curiosity, does the Fusion slider work when all other plugins are deactivated and just WooCommerce and Avada theme are active? Would you mind testing that for us? If that resolves the issue, then you would want to re-activate plugins, one at a time, to see if you can find the offending plugin. If the problem persists when just WooCommerce and Avada + Fusion slider are active alone, then you’d want to reach out to Avada support directly to have them fix the compatibility with the latest WooCommerce update.

    Hope this helps!

    laceyrod

    (@laceyrod)

    Automattic Happiness Engineer

    Howdy,

    This thread has been inactive for a bit, so I’m going to mark it as Resolved now. Please feel free to open a new one if you have any further questions.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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