• Resolved simonemone90

    (@simonemone90)


    Hi, the paypal express button is not displayed on the product pages and on the cart page. The cart page only shows if I increase the quantity of the product and update it.
    I hope you can help me.

    Thank you.

    Simone M.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    There are very many JavaScript errors on your pages, which is likely the root cause of the issue.

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter simonemone90

    (@simonemone90)

    Thank you very much, I will try to make those changes and I will tell you.

    Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Howdy!

    Just checking in here to see how this is going? Were you able to narrow down the cause of the issue?

    Thread Starter simonemone90

    (@simonemone90)

    Hi, only with changing the theme at Evo Storefront, the problem solved. I had to personalize the whole website.

    Thank you!

    Plugin Contributor AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Glad to hear that you found the root cause of the issue, I’m going to me ark this as resolved. Have a great one!

Viewing 5 replies - 1 through 5 (of 5 total)
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