Submenu Button Issues In IE10/11

  • Resolved ryan4021

    (@ryan4021)


    4 years, 7 months ago

    Hello,

    This issue seems to only occur in IE 10/11 (Edge works fine as well as other browsers like Chrome, Opera, Firefox work fine).

    When clicking the hamburger icon the menu opens, if you have multiple menu items with submenus , after clicking the 1st menu it works properly and expands out to your sub menu options.

    If you leave that 1st menu expanded and try to click other menu items with submenus, those menus dont expand out and instead take you to the actual page for that main menu item as if it’s just an item by itself.

    —-

    Expected behavior: All menus with submenu items (children) should expand out with no problem.

    Actual behavior: 1st menu expands out, after that any other menu expanding out leads to the main menu item page.

    Browser: Occurs On IE 10/11 , Windows 10.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @ryan4021 ,

    I request you to please share the export settings of the plugin so we can check the issue at our end.

    Kind regards,
    Kriti

    Thread Starter ryan4021

    (@ryan4021)

    Ok sounds good, where would I go about sending this information to you? I don’t think the forums here would allow that file.

    • This reply was modified 4 years, 7 months ago by ryan4021.

    Hi,

    You can upload the export settings to the google drive and then share the upload link with me.

    Thanks for reaching out us.

    Kind regards,
    Kriti

Viewing 3 replies - 1 through 3 (of 3 total)
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